Bilingual Credit Analyst
1 month ago
AutoCapital Canada Inc. is part of privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management and post charge-off recoveries. AutoCapital Canada works with Automobile Dealer Partners to help clients finance the purchase of new and used vehicles.
When it comes to our customers, partners, and each other, we are always motivated by doing the “right thing”. We are always looking to find the best people and the right methods that allow us to meet this goal and look to the future for growth.
**What your day and week could look like**
Reporting to the Credit Manager, a Credit Analyst plays an essential role in executing on risk strategy while weighing situational risk and issuing quality approvals that expand our portfolio. This includes:
- Answering and responding promptly to inbound calls from dealer partners for prime credit activities.
- Handling all customer requests with service excellence in a timely manner
- Working in a face-paced environment to achieve departmental service level goals.
- Displaying a commitment towards teamwork and collaboration.
**What you bring**
- Strong computer and technical skills to work across multiple platforms
- Ability to multi-task in a fast-paced environment
- Proven organizational skills with attention to detail with an ability to pick out inconsistencies
- Solid interpersonal and team building skills
- Customer service skills aimed at delighting our dealer partners
- Motivation and drive towards continuous learning and growth within your role and the company
- Dependability and self-motivation
- Upbeat and results-oriented team contributions
- Experience in an Auto Finance company is an asset
**What you can expect from us**
Our Employee Experience is aimed at supporting and inspiring our talented team through:
- A passionate team dedicated to the support and empowerment of others
- An environment where creative, innovative thinking is encouraged
- Time off to re-energize with a starting vacation entitlement of 15 days/year as well as personal days
**Additional Information**
- To be considered for employment you will need to successfully pass a criminal background check and a validation of your work experience.
**Next Steps**
AutoCapital Canada is an equal opportunity employer and values diversity. We are committed to building and evolving a team reflecting a variety of backgrounds, perspectives, and skills.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
Work Location: Hybrid remote in Mississauga, ON
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