Claims Assistant I

3 months ago

Quebec City, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

**À propos du poste**

Nous cherchons des **Agents, soutien administratif à l'indemnisation**, pour un **mandat temporaire** d'une durée de 4** mois** au sein de notre équipe grandissante

Ce poste est disponible dans nos bureaux de **Montréal**, **Laval, St-Hyacinthe** ou **Québec**.

**Horaires temps partiel**:minimum 14h/semaine. La moitié de votre disponibilité doit être de jour. Donc un quart de minimum 7h de jour sera demandé. Prenez note qu'il n'y a pas de disponibilité pour travailler le week-end.

**Contrat temporaire**: septembre 2024 à janvier 2025

**Ce que vous accomplirez chez nous**:
Vous serez responsable de fournir une assistance administrative et un service à la clientèle de première ligne de qualité dans le règlement des réclamations d'assurance.
- Préparer des formulaires et de la correspondance à l’intention des clients d’assurance, des fournisseurs et des représentants légaux.
- Gérer le stockage des fichiers et le processus de récupération pour les fichiers fermés.
- Fournir divers soutiens administratifs.
- Traiter, coordonner, trier et distribuer la correspondance entrante.
- Identifier les améliorations apportées aux processus de gestion.
- Participer à l'obtention des informations nécessaires afin que l'expert en sinistre puisse compléter l'enquête.
- Faire des suivis dans les dossiers de réclamation

**Ce que vous mettrez à profit**:

- ** Être actuellement étudiant en assurance de dommages**:

- Capacité d’effectuer ses tâches de manière constante à un niveau supérieur en ce qui concerne l’exactitude et le volume de travail effectué.
- Compétences en communication efficaces en mettant l’accent sur le service à la clientèle.
- Bonne maîtrise du français écrit et parlé
- Aucune expérience de travail au Canada requise, mais nécessité d’avoir l’autorisation de travailler au Canada.

LI- Hybrid

**Ce que nous offrons**

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre temporaire de notre équipe:

- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de développement
- Un programme d’action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

- Inspiring leaders and colleagues who will lift you up and help you grow
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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