Part-time Customer Service Representative
3 days ago
**Position Title: Part-Time Customer Service Representative - Contract Position**
Since 1881, generations of families across Elgin County have trusted Yarmouth Mutual to provide a full range of insurance solutions including farm, automobile, home, and commercial products.
We provide our policyholders with competitively priced insurance products and services, customized to suit every insurance need. Our agents and brokers deliver helpful, friendly service, with the familiar faces of people who live, work, and play right in our community.
**Position Summary**
Our customer service representative plays a fundamental role within the company; upholding our reputations as a mutual insurer that offers exceptional insurance experiences to our brokers, agents, and members.
**Responsibilities**
- Greet clients and visitors with a warm and professional demeanor
- Answer and direct phone calls in a polite and efficient manner
- Manage incoming and outgoing mail and packages
- Assist with administrative tasks as needed, including policy letters
- Collaborate with team members to ensure smooth office operations
**Qualifications**
- 1-2 years’ minimum insurance industry experience would be an asset
- Proven experience in a customer service or administrative role preferred
- Excellent verbal and written communications skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail and organizational skills
- Professional appearance and demeanor
**Schedule**
- Part-time position, working 20 hours a week
- Full-time hours available to cover staff vacations
- 4-hours per day, Monday to Friday
**To Apply**
Only those applicants selected for an interview will be contacted.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations, please let us know at the time of contact.
**Thank you for your interest.**
**Job Types**: Part-time, Fixed term contract
Contract length: 7 months
Expected hours: No less than 20 per week
**Benefits**:
- Casual dress
- Company events
- Flexible schedule
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 4 hour shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 2024-06-03
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