Customer Service Representative
3 months ago
**Job Summary**
**Responsibilities**
- Assist customers with order placement, tracking, and returns
- Perform data entry to update customer records and maintain accurate information
- Utilize phone etiquette to handle inbound and outbound calls professionally
- Resolve customer complaints promptly and professionally
- Collaborate with the sales team to meet customer needs effectively
- Handle some light bookkeeping which includes Quickbooks data entry, invoicing and collections.
**Experience**
- Fluent in English
- Proven experience in a customer service role
- Strong communication skills and the ability to interact with diverse customers
- Excellent problem-solving abilities
- Bookkeeping and Data Entry experience
Join our team as a Customer Service Representative and be part of a dynamic environment where your skills will be valued, and you can make a difference in the customer experience.
**Job Type**: Part-time
Pay: $20.00-$25.00 per hour
Expected hours: No more than 30 per week
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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