Assistant Service Manager

2 weeks ago


Edmonton, Canada Capital industrial Sales & Service Full time

We require an assistant Service Manager, with forklift technical experience, to work as part of our Service Department team assisting customers and technicians regarding equipment to be serviced. You will also support the Service Manager and cover when required.

Working with the service office staff to ensure proper procedures are following and paperwork is completed in a timely manner

**Duties will include but are not limited to**:

- Preparing service estimates for customers
- Covering Dispatch to send technicians to Customer sites
- Relaying required parts & service information to customers.
- Submitting Warranty Claims
- Assisting with Invoicing
- Call Customers when due for PM
- Assisting with Timecard Entry
- Filing
- Assisting Technicians with technical questions

A minimum 3 years of experience working in a Service department is preferred or other similar environments. A strong Knowledge of Microsoft word, Excel and Outlook is needed. Typing speed of 40-50 wpm is necessary, wage offered will be based on education & experience

Our hours are 8:00 a.m. - 4:30 p.m. Monday to Friday. Benefits offered.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: One location


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