Project Coordinator Technology Services

3 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 44163

**Job Category**:Information & Technology

**Division & Section**:Technology Services, Project and Strategy Delivery

**Work Location**:Metro Hall, 55 John St, Toronto, M5V 3C6

**Job Type & Duration**:Full-time, Permanent Vacancy

**Salary**:$93,500.00-$119274.00, Wage Grade 6.5

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 22-Jan-2024 to 5-Feb-2024

**Job Summary**

To provide project support and oversight for all TSD-led projects as well as enablement of project and technical delivery to Project Directors, Project Managers and project teams, supporting Technology Services initiatives.

**Major Responsibilities**
- Implements detailed plans and recommends policies/procedures regarding program specific requirements.
- Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
- Drafts project documentation such as risk/issue management plans/logs, business requirements, project charters, procurement documents, cost tracking, project schedules, communication management plans, reports and presentations.
- Provides direction and guidance to project teams. Coordinates, in working with divisional and client staff, project activities, communication, administration, planning, writing, and monitoring.
- Prepares business cases, feasibility (including economic, organizational, operational, technical impact) studies, project charters/plans, business/functional/technical requirements, design documents, training strategies/plans and user documentation.
- Prepares reports for the Unit Manager, Project Managers and Section Director making recommendations on project decisions, budgets, staffing levels and resource allocation.
- Prepares and monitors project budgets, taking action on issue and risk management pertaining to project expenditures.
- Develops and maintains project schedules using project management systems (such as Microsoft Project, Microsoft Enterprise Project Management, etc.).
- Documents meeting minutes and distributes project communications.
- Implements and maintains project management processes such as issue management, project change management and risk management.
- Facilitates collection of business requirements and builds consensus amongst clients on accomplishment of deliverables.
- Liaises and co-ordinates with internal and external groups on accomplishment of deliverables.
- Assists with the evaluation, selection and recommendation of technical solutions and professional services and manages vendors and contractors in the overall solution delivery process.
- Prepares various formal contractual documents such as Request for Information/ Proposal/Quotation (RFI/P/Q), Statement Of Work (SOW), Memoranda Of Understanding (MOU) and Service Level Agreements (SLA).
- Recruits project delivery staff and/or coordinates recruitment activities for projects.

**Key Qualifications**
- Experience in project management methodology and life cycle, including coordinating, monitoring, and tracking of multiple projects and initiatives
- Considerable experience in creating presentations, drafting correspondence, reports, memoranda and summaries using a variety of computer software (e.g. Excel, PowerPoint, Word, and Visio).
- Experience in data analysis and preparing recommendation for senior management in the form of a slide deck, briefing note, memoranda, or other summary documents
- Experience using ServiceNow, Planview or an equivalent project management database
- Strong organization skills to coordinate projects with competing deadlines
- Post-secondary education in a pertinent discipline to the job function (e.g. business, public administration, technology, etc.), or an equivalent combination of education and experience
- Ability to exercise judgement and discretion in dealing with confidential matters.
- Analytical and problem-solving skills and the ability to work independently with mínimal supervision.
- Excellent interpersonal skills with the ability to communicate effectively, both orally and in writing, with politicians, business executives, senior managers, and all levels of staff.
- Ability to represent the division on various committees and produce appropriate submissions destined for Council review.
- Demonstrated commitment to valuing diversity, equity and inclusion and contributing to an inclusive working environment.
- May be required to work overtime to meet regular deadlines.
- Project Management Professional (PMP) designation would be considered an asset.

**Equity, Diversity and Inclusion**

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

**Accommodation**

The City

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