Summer Student

3 weeks ago


Oshawa, Canada Glazier Medical Centre Full time

This position is for a full-time Summer Student to work in our Central Booking department from May - September 1, 2023. The position is open to students, of any major, currently enrolled in a post-secondary institution.

The hours of work are Monday-Thursday 8:30am-5:00pm and Friday 8:00am-1:00pm.

Duties Include:

- Manages a multi-line phone system, answering incoming calls to book appointments with family physicians located within the Centre
- Refers to individual physicians' booking guidelines to schedule appointments according to specific requirements for date/time and length of appointment
- Uses Electronic Medical Record system (PS Suite) to locate patient profile, reviews appointment history, and books appointments
- Provides lunch/break coverage for Switchboard Operator; transfers calls as appropriate, operates parking gate, takes payments on POS terminal.
- Maintain privacy and confidentiality in the handling of sensitive/confidential material and information
- Other duties as assigned

Knowledge/Skills/Abilities Required:

- Strong interpersonal skills with ability to effectively communicate with medical/non-medical personnel and patients
- Excellent telephone manner with the ability to speak clearly and concisely
- Knowledge of business office procedures
- Proven ability to work independently
- Ability to accurately type 45 WPM
- Strong organizational and problem solving skills
- Ability to read, understand and follow oral and written instruction.

Note: Patients and staff are required to wear a mask in the building. COVID-19 Vaccination is a requirement.

**Salary**: $15.50 per hour

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Oshawa, ON L1H 2J9: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you currently enrolled in a post-secondary institution?

Work Location: In person

Expected start date: 2023-05-16


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