Project Coordinator

3 weeks ago

Edmonton, Canada ServiceMaster Restore Edmonton Full time

ServiceMaster Restore of Edmonton requires experienced Project Coordinator that will provide high level administrative assistance and support to the Project Manager (Large Loss) to ensure each claim is completed as specified by the insurance company.

**Who We Are**

ServiceMaster Restore of Edmonton has been in operation for 20 years specializing in emergency and reconstruction service to homes, businesses and industrial properties such as Fire, Smoke, Water, Sewage, Bio/Trauma, Vehicle Impacts, etc.

We are committed to providing exceptional customer service around-the-clock, 24 hours a day, 7 days a week. No loss is too large or too small to call ServiceMaster of Edmonton

**Position Overview**
- Highly organized self-starter who is able to work independently
- Patience in working with a diverse clientele
- Personable with ability to effectively communicate both in verbal and written form
- Confident in the decision making process
- Able to work with limited supervision
- Approachable and sensitive to diverse situations
- Ability to handle stressful situations and work well under pressure and tight timelines
- Efficiently multi-task job planning, execute decisions and problem solve complex tasks
- Effectively work with customers, adjusters, sub-contractors and employees at all levels of the organization
- Ability to prioritize and meet all assigned time lines

**Responsibilities**
- Acquire estimates from sub-trades - track invoices to ensure quick turnaround.
- Complete estimates for time & material projects
- Collect all back up and send invoices to adjusters and insureds with scheduled calendar follow-ups.
- Aid with accounts receivable collections on files as required.
- Collect work authorizations and completion certificates with follow-ups.
- Schedule appointments for subs-trades, shop staff and Project Managers to ensure work is completed.
- High volume of data entry to update and manage internal and external databases which includes Encircle, Acumatica and excel spreadsheets.
- Track job costs related to large loss/revenue.
- Be adaptable to priority changes.
- Regular scheduled meetings with PM (in person &/or calls)
- Progress billing & tracking of job costs
- Reception coverage.
- Flexible to work overtime (including evenings and weekends) as required to set up files, arrange crews & sub-trades.
- Perform other duties as required - such as occasional site visits, meeting with sub-trades, insured’s, adjusters & conference calls.

**Qualifications**
- 3 - 5 year’s work experience in an intermediate to senior administrative support capacity
- Business Administration Diploma, Project Management Certification, or related certificate is an asset
- Exceptional skills in Microsoft office programs including Word, Outlook and Excel. Certification in Advanced Excel will be considered an asset
- Extensive data entry experience with a high degree of accuracy
- A solid understanding of the accounting billing cycle
- Clear understanding of construction terminology will be considered an asset
- Previous work in the insurance industry, construction, restoration or mechanical industry is a definite asset

**Why ServiceMaster Restore?**

Along with a competitive wage, you will also enjoy:

- Excellent Health and dental benefit plans
- Group Life Insurance and Long-Term Disability
- Career development and education reimbursement
- Casual dress code
- On-site fitness facility
- On-site parking
- Employee referral programs
- Career advancement opportunities
- Positive and safe work environment
- And more

**ServiceMaster Restore is an Equal Opportunity Employer**

We celebrate diversity and are proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

**Job Types**: Full-time, Permanent

**Salary**: From $23.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

**Experience**:

- Administrative: 3 years (preferred)

Work Location: In person

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