Customer Service Leader
3 months ago
We are seeking a highly motivated and experienced Customer Service Team Lead to join our team. As a Team Lead, you will be responsible for overseeing and managing a team of customer service representatives, ensuring exceptional customer service and satisfaction. This is an excellent opportunity for someone with strong leadership skills and a passion for providing outstanding customer support.
- Supervise and lead a team of customer service representatives
- Provide guidance, support, and training to team members
- Monitor team performance and provide feedback for improvement
- Handle escalated customer inquiries or complaints
- Collaborate with other departments to resolve customer issues
- Analyze customer feedback and implement strategies to enhance customer satisfaction
- Develop and maintain customer service policies and procedures
- Ensure adherence to company standards and guidelines
- Assist in hiring, onboarding, and performance evaluations of team members
- Previous experience in a customer service role is required
- Proven leadership skills with the ability to motivate and inspire a team
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities with the ability to analyze complex situations
- Ability to multitask and prioritize tasks effectively
- Proficiency in English is required
- Experience in project management is a plus
- Ability to negotiate and resolve conflicts professionally
**Salary**: $18.00-$21.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Work Location: In person
-
Customer Service Representative
3 weeks ago
Langley, British Columbia, Canada The Body Shop International Limited Full timeAbout The Body ShopThe Body Shop International Limited is a pioneering cruelty-free beauty brand that has been a leader in the industry for over 40 years. Our mission is to pioneer cruelty-free beauty and to make a positive impact on the world.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer...
-
Customer Service Representative
3 weeks ago
Langley, British Columbia, Canada The Body Shop International Limited Full timeAbout The Body ShopThe Body Shop International Limited is a pioneering cruelty-free beauty brand that has been a leader in the industry for over 40 years. Our mission is to pioneer cruelty-free beauty and to make a positive impact on the world.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer...
-
Customer Service Assistant
3 weeks ago
Langley, Canada IPEX Full timeIPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.We currently have an exciting 12- month contract opportunity as a Customer Service Assistant for our Sales division. This role will be office based and reporting to our office in Langley,...
-
Customer Service Representative
3 weeks ago
Langley, British Columbia, Canada The Body Shop International Limited Full timeAbout The Body ShopThe Body Shop International Limited is a pioneering cruelty-free beauty brand that has been a leader in the industry for over 40 years. Our mission is to pioneer cruelty-free beauty and to make a positive impact on the world.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer...
-
Customer Service Representative
3 weeks ago
Langley, British Columbia, Canada The Body Shop International Limited Full timeAbout The Body ShopThe Body Shop International Limited is a pioneering cruelty-free beauty brand that has been a leader in the industry for over 40 years. Our mission is to pioneer cruelty-free beauty and to make a positive impact on the world.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer...
-
Service Leader
4 months ago
Langley, Canada Townhall Full timeCOMPANY PROFILE:The Joseph Richard Group is a collection of unique hospitality ventures owned by André “Joseph” Bourque and Ryan “Richard” Moreno. Our team operates 25 establishments together, constantly fine-tuning our concepts according to the needs of our guests. What sets us apart is our dedication to the Guest Experience; an unwavering...
-
Customer Service Assistant
3 weeks ago
Langley, Canada IPEX Group of Companies Full timeIPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.We currently have an exciting 12- month contract opportunity as a Customer Service Assistant for our Sales division. This role will be office based and reporting to our office in Langley,...
-
Customer Service Representative
3 months ago
Langley, Canada Homes Alive Pets Full time**Why Homes Alive Pets?** This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and share an experience with your pet. You'll immediately notice a refreshing...
-
Customer Service Representative
3 months ago
Langley, Canada Homes Alive Pets Full timeWhy Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet. You'll immediately notice a refreshing...
-
Customer Service Representative
4 months ago
Langley, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...
-
Customer Service Representative
3 months ago
Langley, Canada Homes Alive Pets Full timeWhy Homes Alive Pets?This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.You'll immediately notice a refreshing shopping...
-
Customer Service Representative
3 months ago
Langley, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...
-
Customer Service Representative
3 months ago
Langley, Canada Vanfax Full timeAutomotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential. Wholesale CSR role We believe that genuine care can make a real difference in...
-
Customer Care Team Leader
1 month ago
Langley, Canada Brenntag Full timeOur organization is seeking a Customer Service Team Lead to join our dynamic team. YOUR ROLE & RESPONSIBILITIES Position Overview: The Customer Service Team Lead plays a pivotal role in ensuring our clients receive exceptional service by guiding their team towards excellence. This position is instrumental in enhancing profitability through dedicated...
-
Customer Service Operations Manager
1 month ago
Langley, British Columbia, Canada Regal Rexnord Full timePosition: Customer Service Operations ManagerReports To: ATS Business Unit LeaderLocation: Langley, BC, CanadaTHE OPPORTUNITYRegal Rexnord is seeking a dedicated Customer Service Operations Manager for our Automatic Transfer Switch (ATS) division. This role is crucial in overseeing customer service functions and ensuring that exceptional service is...
-
Customer Service Operations Manager
1 month ago
Langley, British Columbia, Canada Regal Rexnord Full timePosition: Customer Service Operations ManagerReports To: ATS Business Unit LeaderLocation: Langley, BC, CanadaTHE OPPORTUNITYRegal Rexnord is seeking a Customer Service Operations Manager for our Automatic Transfer Switch (ATS) division. This role is pivotal in overseeing customer service functions and ensuring that exceptional service is consistently...
-
Customer Service Representative
4 months ago
Langley, Canada Marcon Full timeMarcon prides itself on delivering a high-quality Customer Experience. You are tasked with ensuring our homes are completed to the high quality standard Marcon is known for. This role requires a critical eye for ‘detail’. You will perform pre-occupancy inspections, owner orientations, coordination of deficiency corrections, key handover and at times move...
-
Customer Service Representative
4 months ago
Langley, Canada Marcon Full timeSalary: $25-$35 per hour Marcon prides itself on delivering a high-quality Customer Experience. You are tasked with ensuring our homes are completed to the high quality standard Marcon is known for. This role requires a critical eye for ‘detail'. You will perform pre-occupancy inspections, owner orientations, coordination of deficiency corrections, key...
-
Customer Service Operations Manager
1 month ago
Langley, British Columbia, Canada Regal Rexnord Full timePosition: Customer Service Operations ManagerReports To: Business Unit LeaderLocation: Langley, BC, CanadaTHE OPPORTUNITYRegal Rexnord is seeking a dedicated Customer Service Operations Manager for our Automatic Transfer Switch (ATS) division. This role is pivotal in overseeing customer service functions and ensuring that exceptional service is consistently...
-
Customer Service Representative
4 months ago
Langley, Canada Inland Truck & Equipment Full time**Credit **Collections **Representative **(Customer Service Rep)** **DRIVE YOUR CAREER WITH INLAND** - Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment...