Manager, Emergency Preparedness

2 weeks ago

Toronto, Canada Porter Airlines Inc. Full time

Job Summary:
Reporting to the Director, Safety, the Manager, Emergency Preparedness supports safety at Porter Airlines through oversight of its Emergency Response Plan.

Duties & Responsibilities:

- Evaluate industry standards and best practices for aviation emergency preparedness, and make recommendations for the continuous improvement of the Porter emergency response program
- Maintain the Emergency Response Manual and related documentation (eg. Family Assistance Plan, Aircraft Recovery Plan); issue and track amendments to emergency response team and stakeholders
- Track and update contacts for emergency response stakeholders
- Administer initial and recurrent training for emergency response team members
- Ensure compliance with all regulatory requirements and IATA/ICAO standards related to emergency response, post-accident family assistance
- Assume responsibility for oversight of post-accident family assistance processes defined in the Porter Emergency Response Plan including those in support of codeshare partner airlines
- Administer emergency response tabletops and drills; participate in stakeholder exercises
- Participate in audits of station and stakeholder emergency preparedness
- Maintain the confidentiality of organizational safety reporting systems
- Actively participates in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply with and promote the Company Safety Policy.
- Any other duties as assigned

Behavioural Competencies:
**Concern for Safety**: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others**Teamwork**: Working collaboratively with others to achieve organizational goals**Passenger/Customer Service**: Providing service excellence to internal and/or external customers (passengers)**Initiative**: Dealing with situations and issues proactively and persistently, seizing opportunities that arise**Results Focus**: Focusing efforts on achieving high quality results consistent with the organization’s standards**Fostering Communication**: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus**Exemplifying Integrity**: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community**Inspiring Others**: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers**People Leadership**: Assuming a leadership role in helping others achieve excellent results**Leading Change**: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond

Qualifications:

- Excellent working knowledge of Transport Canada, TSBC, NTSB, ICAO and IATA requirements for aviation emergency preparedness and post-accident humanitarian assistance
- Familiarity with commercial flight operations
- Experience in the development, implementation and promotion of aviation emergency response programs
- Excellent time management, written and verbal communication skills; keen attention to detail
- A working background in project management
- University degree and/or acceptable combination of education, training and/or related work experience
- Ability to secure and maintain restricted airport security clearance
- Must maintain a valid passport; must be able to travel domestically and internationally when required on short notice

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