Hotel Front Desk Clerk

3 weeks ago


Calgary, Canada Comfort Inn & Suites Calgary South Full time

**Responsibilities**:

- Process guest arrivals and departures, including all necessary payments
- Handle & coordinate room assignments and pre-arrivals
- Handle guests' concerns
- Ensure the satisfaction of all guests with a consistent positive attitude.
- Review all guest reservations to ensure accuracy.
- Offer referral for services and handle requests for information
- Perform other assigned comparable or transient duties that are within the domain of knowledge and skills required by the position description
- Provide services to guests including: check in/out, telephone inquiries, luggage, handling and taking reservations

**Knowledge, Skills and Abilities**:

- Excellent communication skills
- Professional attitude
- Good organizational skills
- Able to multi task
- Effective conflict management and decision-making
- Previous experience in a hotel setting is an asset
- Cash handling experience is an asset
- Administrative skills
- Time management skills
- Working knowledge of the facility, services and local area

**Salary**: From $16.00 per hour

Schedule:

- 8 hour shift

COVID-19 considerations:
All staff and guest are wear masks. Plexi glass at the front desk.

**Experience**:

- Hotel: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person


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