Night Auditor/front Desk Agent

2 weeks ago


Calgary, Canada Hampton Inn & Suites by Hilton Calgary-Airport Full time

The Hampton Inn and Suites by Hilton Calgary Airport is looking for a full time Night Auditor.

Duties and Responsibilities:

- Schedule is from 11pm to 7am.
- Reconcile and complete all daily front desk agents’ work.
- Responsible to balance cash transactions from previous shift
- Checks front office accounting records for accuracy and compiles information for the hotel’s financial records.
- Keeping track of all credit card transactions and perform batch closing procedure
- Verifies all account postings and balances.
- Summarizes results of operations and prepares reports for management.
- Must be able to work independently and with mínimal supervision.
- You will be responsible for ensuring the well-being and safety of each and every guest committing to the highest quality of standards to guarantee guest loyalty.
- Registers, process guest’s arrivals, departures and taking required payment.
- Managing guest’s profiles on a daily basis and coordinate room assignments and pre-arrivals.
- Required to answer and take reservations over the telephone in a professional manner.
- Arranges fulfilment of customer service by working closely with other department.
- Stays current with development in the hotel by reviewing and updating the log book.
- Any other duties as assigned.

**Requirements**:

- We are looking for someone that is Friendly, Authentic, Caring and Thoughtful.
- Ability to work a flexible schedule, including weekends and holidays
- Punctual, energetic and has the ability to work under pressure.
- Competent computer skills.
- Present a professional image and able to communicate with both guests and co-workers.
- Previous experience in hotels is an asset.
- Remuneration based on experience.

Pay: $15.00-$17.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Night shift

Supplemental pay types:

- Tips

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Class 5 Licence (preferred)

Work Location: In person

Expected start date: 2024-04-08


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