General Manager Calgary Hotel

4 weeks ago

Calgary, Canada Calgary Hotel Full time

**Hotel General Manager
- Calgary**

This position is for a hotel located in Calgary. The hotel has restaurant facilities, meeting rooms, pool, spa and waterslide. The general manager will be responsible for the following:
**Responsibilities**:

- **Address customer complaints and concerns to guest satisfaction and brand satisfaction**:

- **Know and train staff on hotels PMS and POS system for front desk**:

- **Supervise staff including front office manager, food and beverage, executive housekeeper, maintenance and front line staff (approximately 20 staff members),**:

- **Delegate responsibilities to employees**:

- **Recruit, hire and train staff**:

- **Conduct regular performance reviews of employees and resolve any employee complaints**:

- **Negotiate with clients for group room bookings or limited meeting space bookings**:

- **Work with sales director regarding sales activities and marketing endeavors**:

- **Participate in revenue management**:

- **Order monthly supplies for the hotel through specified vendors**:

- **Monitor cost control of supplies**:

- **Supplies must be counted and inventory conducted on regular basis**:

- **Prepare and review schedules for front desk, food and beverate, housekeeping**:

- **Conduct training sessions for employees as per brand standards**:

- **Ensure compliance with brand standards for inspection**:

- **Contact companies with direct bill and A/R accounts and send them monthly folios**:

- **Submit invoices to accounting for payment**:

- **Inspect guest rooms, public areas and outside grounds for cleanliness**:

- **Ensure maintenance manager is performing pool and hot tub chemical tests, temperature and water levels and samples are submitted to AHS on time**:

- **Submit payroll hours to accounting semi-monthly**:

- **Labor cost-control procedures and ensure payroll budget is not exceeded**:

- **Ensure reviews as responded to on all platforms by front office manager**:

- **Ensure brand enrollment targets are met**:

- **Perfomr other duties as needed**
- Must have a vehicle and a valid driver’s licence
- Opera experience is an asset for front desk system
- A minimum of 5 years’ experience in the hotel industry. Previous management experience in the hotel industry is an asset.
- Professional interpersonal, communication and organizational skills.
- Resilience through daily stressful situations.
- Full-time position
- 44 hours per week
- A team player who can be part of a team and execute exceptional service.
- High standards of ethics, honesty and integrity.
- Proficiency with computers and computer programs, including Microsoft word, Excel and outlook
- Must ensure confidentiality of hotel guests, hotel financials and employee files

This is a permanent year-round, full time salary position. Applicants must be flexible and available for evenings and weekends and must be available by phone for any hotel emergencies that arise.

The Hotel offers excellent employee rate for hotel rooms for travel and a comprehensive health and dental package/insurance benefits. Also eligible for bonus pay

**Salary**: $70,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)

Work Location: One location

  • General Manager

    5 days ago

    Calgary, Alberta, Canada Manga Hotel Group Full time

    Manga Hotel Group is a privately held Canadian company involved in the acquisition, development, and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 28 hotels with over 5000 rooms, 15 food and beverage...

  • General Manager

    1 month ago

    Calgary, Canada Manga Hotel Group Full time

    Manga Hotel Group is a privately held Canadian company involved in the acquisition, development, and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 28 hotels with over 5000 rooms, 15 food and beverage...

  • General Manager

    1 month ago

    Calgary, Canada Manga Hotel Group Full time

    Manga Hotel Group is a privately held Canadian company involved in the acquisition, development, and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 28 hotels with over 5000 rooms, 15 food and beverage...

  • General Manager

    1 month ago

    Calgary, Canada Manga Hotel Group Full time

    Manga Hotel Group is a privately held Canadian company involved in the acquisition, development, and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 28 hotels with over 5000 rooms, 15 food and beverage...

  • General Manager

    1 month ago

    Calgary, Canada Manga Hotel Group Full time

    Manga Hotel Group is a privately held Canadian company involved in the acquisition, development, and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 28 hotels with over 5000 rooms, 15 food and beverage...

  • General Manager

    1 month ago

    Calgary, Canada Manga Hotel Group Full time

    Manga Hotel Group is a privately held Canadian company involved in the acquisition, development, and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 28 hotels with over 5000 rooms, 15 food and beverage...

  • General Manager

    1 month ago

    Calgary, Canada Manga Hotel Group Full time

    Manga Hotel Group is a privately held Canadian company involved in the acquisition, development, and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 28 hotels with over 5000 rooms, 15 food and beverage...

  • General Manager

    1 month ago

    Calgary, Canada Manga Hotel Group Full time

    Manga Hotel Group is a privately held Canadian company involved in the acquisition, development, and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 28 hotels with over 5000 rooms, 15 food and beverage...

  • General Manager

    1 month ago

    Calgary, AB, Canada Manga Hotel Group Full time

    Manga Hotel Group is a privately held Canadian company involved in the acquisition, development, and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 28 hotels with over 5000 rooms, 15 food and beverage...

  • General Manager

    1 month ago

    Calgary, AB, Canada Manga Hotel Group Full time

    Manga Hotel Group is a privately held Canadian company involved in the acquisition, development, and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 28 hotels with over 5000 rooms, 15 food and beverage...

  • Hotel Maintenance Manager

    4 days ago

    Calgary, Canada Heritage Inn Hotel & Convention Centre Full time

    **PLEASE NOTE: This job is for the Heritage Inn Hotel & Convention Centre in Cranbrook, B.C. Applicants from Calgary are encouraged to apply!** **Description of Duties**: - Coordinate daily activities and schedules of all maintenance staff, when applicable. - Respond to guest concerns and complaints quickly and efficiently. - Ensure that all maintenance...

  • General Manager

    1 month ago

    Calgary, AB, Canada Manga Hotel Group Full time

    Manga Hotel Group is a privately held Canadian company involved in the acquisition, development, and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 28 hotels with over 5000 rooms, 15 food and beverage...

  • General Manager

    1 month ago

    Calgary, Alberta, Calgary region, Canada Manga Hotel Group Full time

    Manga Hotel Group is a privately held Canadian company involved in the acquisition, development, and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 28 hotels with over 5000 rooms, 15 food and beverage...

  • General Manager of Beverage

    5 days ago

    Calgary, Alberta, Canada Manga Hotel Group Full time

    Manga Hotel Group is a Canadian company focused on real estate management, specializing in high-quality hotels partnering with renowned brands like Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently owning and running 28 hotels with 5000+ rooms, 15 F&B outlets, and 5 residential properties, with more projects in progress.We're in search of...

  • Hotel Maintenance Manager

    5 days ago

    Calgary, Alberta, Canada Heritage Inn Hotel & Convention Centre Full time

    PLEASE NOTE:This job is for the Heritage Inn Hotel & Convention Centre in Cranbrook, B.C. Applicants from Calgary are encouraged to applyDescription of Duties: Coordinate daily activities and schedules of all maintenance staff, when applicable. Respond to guest concerns and complaints quickly and efficiently. Ensure that all maintenance requests are dealt...

  • Maintenance Manager

    2 weeks ago

    Calgary, Canada RADISSON HOTEL AND CONFERENCE CENTRE CALGARY Full time

    Radisson Hotel & Conference Centre, Calgary looking for a Maintenance Manager to service the Property Operations and Maintenance function for the 120-room hotel. This full-service property features over 9,000 sq. ft. of meeting and function space, a restaurant, lounge, pool, as well as an in-house laundry. The position is full-time and will report to the...

  • Full-Time GENERAL MANAGER

    1 month ago

    Calgary, AB, Canada Manga Hotel Group Full time

    Manga Hotel Group is a privately held Canadian company involved in the acquisition, development, and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 28 hotels with over 5000 rooms, 15 food and beverage...

  • Hotel Housekeeper

    2 months ago

    Calgary, Canada Super 8 Calgary Airport Full time

    SUPER8 Calgary is hiring Hotel Housekeeper located in Northeast Calgary. Duties Include - Cleaning guestrooms mid-stay and after departure. - Making beds. - Replacing dirty linens and towels. - Restocking guestroom amenities like toiletries, drinking glasses, and notepads. - Removing garbage, recycling, dusting, vacuuming, cleaning bathroom - Picking up and...

  • Assistant Food and Beverage Operations Manager

    3 weeks ago

    Calgary, Alberta, Canada Calgary Marriott Downtown Hotel Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Calgary Marriott Downtown Hotel, 110 9th Avenue SE, Calgary, Alberta, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummarySupervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and...

  • Assistant Food and Beverage Operations Manager

    4 weeks ago

    Calgary, Alberta, Canada Calgary Marriott Downtown Hotel Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Calgary Marriott Downtown Hotel, 110 9th Avenue SE, Calgary, Alberta, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummarySupervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and...