Front Desk Receptionist
3 weeks ago
Job Overview:
We are seeking a professional and friendly Front Desk Receptionist to join our team. As the first point of contact for our dental office, you will play a crucial role in providing exceptional customer service and support to our patients. This is a full-time position with competitive pay.
**Duties**:
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and respond to inquiries in a polite and professional manner
- Schedule appointments and maintain the appointment calendar
- File and organize patient records and paperwork
- Assist with insurance verification and billing processes
- Provide excellent customer service by addressing patient concerns and ensuring their needs are met
- Maintain cleanliness and organization at the front desk area
**Skills**:
- Previous experience as a Front Desk Receptionist or Dental Receptionist is preferred
- Excellent phone etiquette and communication skills
- Strong customer support and customer service skills
- Proficient in using computerized systems for scheduling, billing, and record keeping
- Familiarity with dental office procedures and terminology is a plus
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Strong clerical skills, including filing, organizing, and data entry
Pay: $18.00-$23.21 per hour
Expected hours: 40 per week
**Benefits**:
- Extended health care
- Paid time off
- Tuition reimbursement
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- Mandarin (preferred)
Work Location: In person
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