Call Center Agent
1 week ago
**General Posting Information**
**POSITION**:
Call Centre Agent
**DEPARTMENT**:
Call Centre
**CONDITIONS**:
Temporary Part-time (0.60 FTE) for approximately five (5) months
**HOURS**:
Approximately 45.0 Bi-weekly Hours
**SHIFTS**:
Days / Evenings / Nights / Weekends
**WAGE RANGE**:
Scale Minimum Maximum
NONU $23.24/hr $27.88/hr
**RESPONSIBILITIES**:
- Answering and redirecting telephone calls and visitors at the main reception counter
- Operating ancillary communication systems in order to process emergency codes
- Respondig to all alarma and contacting the appropriate parties in case of emergency
- Performing clerical duties including but not limited to: preparing envelopes, updating Critical, keeping an updated tracking list of loaner pagers
- Paging staff and physicians and maintaining accurate paging logs
- Processing all emergency code procedures
- Demonstrate QCH values, accountability, innovation, respect
Please note: The 24 hour per day operation is divided into shifts and is of "constantly interrupted" nature, ofter requiring working long periods in a seated position.
**REQUIREMENTS**:
- Grade 12 education
- 6 months experience using a swtichboard
- Knowledge of medical terminology
- Working knowledge of MS Word, Excel, Microsoft Outlook and Meditech
- Must be familiar with all Hosptial Policies and Procedures and be capable of handling all phases of Hospital communcations
- Ability to deal calmly with emergency situations
- Excellent interpersonal skills to be able to communicate effectively in both oral and written format with Call Centre Staff, Hospital Staff, physicians, nursing and paramedical staff on matters relating to Call Centre
**_Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code._**
- Thank you for your continued interest in the Queensway Carleton Hospital. We are committed to providing an environment which is respectful to all. If you have a disability which requires an accommodation during any stage of our recruitment process, please let us know how we can assist you._
**Job Type**: Part-time
**Salary**: $23.24 per hour
-
Veterinary Call Center Agent, Ottawa Veterinary
1 month ago
Ottawa, Canada VCA Animal Hospitals Full time**Veterinary Call Center Agent**: **Location: Ottawa, ON**: **Ottawa Veterinary Hospital** is welcoming a Call Center Agent to join our team. The primary responsibility will be to work in our call center and assist with a large volume of calls. This is not a remote position, you will be working on-site at our Ottawa Vet Hospital location. Our Client...
-
Veterinary Call Center Agent, Ottawa Veterinary
3 months ago
Ottawa, Canada VCA Animal Hospitals Full time**Veterinary Call Center Agent**: **Location: Ottawa, ON**: **Ottawa Veterinary Hospital** is welcoming a Call Center Agent to join our team. The primary responsibility will be to work in our call center and assist with a large volume of calls. This is not a remote position, you will be working on site at our Ottawa Vet Hospital location. Our Client...
-
Call Center
2 days ago
Ottawa, Canada Total Credit Recovery Full time**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...
-
Call Center
3 days ago
Ottawa, Canada Total Credit Recovery Full time**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...
-
Call Center Supervisor
7 months ago
Ottawa, Canada Gabriel's Pizza Franchise Corporation Full time**Call Centre Supervisor** Gabriel Pizza Franchise Corporation Ottawa, ON Remote **About Us**: Gabriel Pizza opened it’s first door in 1977 on St. Joseph Blvd. in Orleans, Ontario. Today, with over 35 franchised locations throughout Eastern Ontario and Western Quebec, Gabriel Pizza continues to specialize in pizza and Italian food dining and delivery....
-
Ottawa, Canada VCA Animal Hospitals Full timeVeterinary Call Center AgentLocation: Ottawa, ONOttawa Veterinary Hospital is welcoming a Call Center Agent to join our team. The primary responsibility will be to work in our call center and assist with a large volume of calls.This is not a remote position, you will be working on-site at our Ottawa Vet Hospital location.Our Client Service Representatives...
-
Call Operator
2 months ago
Ottawa, Canada THE SHEPHERD'S CALL Full time**Overview** We are a dynamic call center based in Canada, committed to delivering top-notch customer service and support to our clients. We are currently looking for motivated and reliable individuals to join our team as Call Operators. **Responsibilities**: - Answer incoming calls and assist customers with inquiries. - Provide accurate information and...
-
Call Center
1 week ago
Ottawa, Canada Total Credit Recovery Full time**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...
-
Bilingual (En/fr) Call Centre Agents - Available
7 months ago
Ottawa, Canada On Call Centre Full time**We are looking to grow our Bilingual (French / English ) Customer Service Team!**! - _**Must be available Wednesday-Sunday (8am-8pm EST)**_ - _**With Incentives, fully trained team members can make between $20-$23 per hour every pay!**_ - Fully paid training. Hourly base rate during training period is 19.00$ plus evening and weekend shift incentives of...
-
Call Centre Agent
6 days ago
Ottawa, Canada The Dymon Group of Companies Full time**Position Description**: The objective of the Call Centre Agent (CCA) position is to maintain customer satisfaction and contribute to the company’s bottom line by projecting a professional company image throughout each client interaction. As part of the Dymon Call Centre Team, the CCA responds to customer inquiries, evaluates customer needs, determines...
-
Call Center Agent
5 days ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: - Call Centre Agent**DEPARTMENT**: - Call Centre**CONDITIONS**: - Part-time (0.60 FTE)**HOURS**: - Approximately 45.0 Bi-weekly Hours**SHIFTS**: - Days / Evenings / Nights / Weekends - **WAGE RANGE**: - Scale Minimum Maximum NONU $23.24/hr $27.88/hr**RESPONSIBILITIES**: - Answering and redirecting...
-
Call Center Agent
7 months ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: - Call Centre Agent**DEPARTMENT**: - Call Centre**CONDITIONS**: - Part-time (0.40 FTE)**HOURS**: - Approximately 30.0 Bi-weekly Hours**SHIFTS**: - Days / Evenings / Nights / Weekends- **WAGE RANGE**: - Scale Minimum Maximum- NONU $24.18/hr $29.01/hr**RESPONSIBILITIES**: - Answering and redirecting...
-
Call Center Agent
1 week ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: Call Centre Agent **DEPARTMENT**: Call Centre **CONDITIONS**: Part-time (0.65 FTE) **HOURS**: Approximately 48.75 Bi-weekly Hours **SHIFTS**: Days / Evenings / Nights / Weekends **WAGE RANGE**: Scale Minimum Maximum NONU $23.24/hr $27.88/hr **RESPONSIBILITIES**: - Answering and redirecting telephone calls...
-
Call Center Agent
7 months ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: - Call Centre Agent**DEPARTMENT**: - Call Centre**CONDITIONS**: - Part-time (0.60 FTE)**SHIFTS**: - Days / Evenings / Nights / Weekends- **WAGE RANGE**: - Scale Minimum Maximum- NONU $26.09/hr $31.62/hr**RESPONSIBILITIES**: - Answering and redirecting telephone calls and visitors at the main reception...
-
Call Center Agent
4 months ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: - Call Centre Agent**DEPARTMENT**: - Call Centre**CONDITIONS**: - Part-time (0.40 FTE)**HOURS**: - Approximately 30.0 Bi-weekly Hours**SHIFTS**: - Days / Evenings / Nights / Weekends- **WAGE RANGE**: - Scale Minimum Maximum- NONU $26.09/hr $31.62/hr**RESPONSIBILITIES**: - Answering and redirecting...
-
Call Center
2 days ago
Ottawa, Canada U-Haul Full time**Location**: 3636 Innes Rd, Ottawa, Ontario K1C 1T1 Canada U-Haul is looking for a personable, courteous, and professional Reservation Agent to work in our regional marketing office to assist customers with assigning reservations for and assisting customers with U-Haul Trucks, Trailers, U-Boxes, towing, and other related rental services. **U-Haul offers...
-
Call Centre Agent
7 months ago
Ottawa, Canada The Dymon Group of Companies Full timeThe objective of the Call Centre Agent position is to maintain customer satisfaction and contribute to the company’s bottom line by projecting a professional company image throughout each customer interaction. As part of the call centre team, the Agent responds to customer inquiries, evaluates customer needs, determines best options available, and counsels...
-
Call Centre Agent
3 months ago
Ottawa, Canada Ready Loans Full time**Overview** We are seeking a motivated Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for customers, providing exceptional service and resolving inquiries. **Duties**: - Handle inbound and outbound customer calls professionally - Provide accurate information about products or services -...
-
Bilingual Call Center Representative
1 week ago
Ottawa, Canada Reliable Parts Full time**ABOUT RELIABLE PARTS** We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...
-
Medical Assistant/call Centre Agent/receptionist
6 months ago
Ottawa, Canada Canada Vein Clinics Full timeCanada Vein Clinics is looking for a part-time customer service representative/call centre agent/ medical assistant to work in our clinic located in Ottawa. We are looking for a motivated, self directed individual who works well independently within a team setting. **Duties include**: - Greeting and assisting patients as they call or enter the clinic -...