Public Area Attendant

3 months ago

Kelowna, Canada Hampton Inn & Suites by Hilton Kelowna Airport Full time

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you The Hampton Inn & Suites Kelowna Airport is currently looking to fill the role of Public Area Attendant.

Located at near the Kelowna Airport, we are on a bus route, with a stop just outside of the hotel. We also pickup our employees from the bus loop at UBCO

**What will you be doing?**

Reporting to the Housekeeper Manager, you are responsible for performing the following tasks to the highest standards:

- Maintaining a neatly groomed appearance (uniform clean and name tag on)
- Arriving at least 10 minutes before the start of your shift
- Must be able to perform all heavy cleaning duties.
- Areas of responsibility: Lobby area, restrooms, banquet/meeting spaces, entrance of the hotel, lobby terrace, fitness center/pool, parking garage, parking lot (outside garbage containers), elevators/ landings, restaurant: lounge and dining room.
- Cleaning the staff room and all offices in the hotel.
- Basic maintenance repairs (plumbing, TV troubleshooting, using hand tools for repair)
- Must have exceptional time management skills and the ability to work well under pressure.
- The ability to multi-task will be required to drop a cleaning task to assist guests first.
- Answer and assist with all guest requests in a timely manner as required, always offering further assistance to the guest.
- Must be able to work well independently, as well as in a team atmosphere.
- Assist with any housekeeping tasks outside of the regular duties as required.
- May be required to clean guest rooms and assist in stayover cleans.
- Take and complete all Brand Training.
- Being knowledgeable of our facilities and services with the ability to promote and direct guests to those areas.
- Vacuum rugs, furniture and/or draperies using vacuum cleaners and/or steamers.
- Dust and polish furniture in main areas.
- Polish silver accessories and metalwork such as fixtures and fittings.
- Wash windows, walls, ceiling, and woodwork, as necessary.
- Remove any garbage, recyclables, and empty beverage containers from laundry room.
- Identify and report preventative and other maintenance issues in public areas.
- Available to work varied shifts: days, weekends, and holidays.
- Assisting other departments when necessary and resolving challenges that may occur. Cross training or working at our sister properties.
- Other duties may be assigned by the Management Team.

**What are we looking for?**

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Sufficient time management skills
- Ability to work on their own and with teams

**Perks**
- Staff Accommodation
- Extended Health and Dental Benefits
- Employee and Family Assistance Program
- World-wide accommodation and dining discounts with Marriott brands
- Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).
- An excellent work environment, with a focus on staff recognition and teambuilding
- Room for growth and development.

**Don't miss this exciting opportunity to join our Hilton family**

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