Medical Office Assistant

2 weeks ago

Whitehorse, Canada Government of Yukon Full time

Job Summary and Requirements

This posting will be used to fill 1 permanent position working 75 hours bi-weekly. This competition will establish a 12-month eligibility list which may be used to fill similar positions.

This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon.

Who we are

Reporting to Administrative Supervisor, this position provides program and administrative assistance to ensure effective and efficient support to programs, services and activities of Mental Wellness Substance Use Branch as they are delivered at the Referred Care Clinic (including the Opioid Agonist Therapy clinic), with both medical office reception and assistant services. The primary responsibility is providing support to the clinic health professionals and the clinic clients/patients, while maintaining the legal and ethical bounds of client/patient confidentiality.

Who we are looking for

Essential for this role is an understanding and appreciation that clients access our services during very challenging times in their lives. While it is not the job of the medical office assistant to provide clinical support, it may be your role to provide a listening ear, help connect clients to the services they need while they are in a heightened emotional state, be comfortable working in a medical clinic environment. As the first face of our organization that clients can see, or the first voice they hear when they call, it is critical that you are approachable, friendly, kind and trauma informed.

Your benefits

In addition to a competitive salary, we offer many additional financial and non-financial benefits.

Government of Yukon's many benefits

Your career, your home, your lifestyle

We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment.

As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer.

**Check out**:
Yukon Life
Working at Yukon government
Yukon, Larger than Life

Essential qualifications
Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume.

Experience providing administrative and financial support services in a medical office environment such as record/document management, organizing meetings, invoice/payment processing
Recent experience with applicable electronic medical records systems such as Meditech and Plexia
Experience working with clients with mental health and substance use disorders would be an asset

It may be helpful for you to review "Prepare your resume and cover letter".

Desired knowledge, skills, and suitability
Strong ability to work in a fast-paced environment with strict deadlines and high stress
Interpersonal skills with a commitment to client care and customer service
Ability to maintain confidentiality and manage highly sensitive information
Proficient written and oral communication skills
Organizational, scheduling and time management abilities
**Proficiency in the use of computers and software such as**: MS Word, Excel

It may be helpful for you to review "The job interview process".

Conditions of employment
You must meet the following conditions before being hired, or within the time frame noted.

TB Screening
RCMP with Vulnerable Sector
Yukon Class 5 Drivers Licence
WHMIS 2015 (within one month of hire)

Job requirements
This job requires you to perform, and/or be exposed to, the following:
Regular office environment, extended hours on a computer
Occasional need to work outside regularly scheduled hours
High-stress environment with exposure to difficult and aggressive clients (yelling, using, and showing physical and/or verbal aggression).
Potential exposure to individuals under the influence of substances
Able to maintain welcoming and safe space for clients and team as face of RCC team.

Learn more.

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