Sales Representative

3 weeks ago


Port Coquitlam, Canada Voltbike Electric Inc. Full time

VoltBike Electric Inc. is electric bike manufacturer located in Port Coquitlam, BC.

Love for biking and familiar with bicycle components is beneficial.

**Responsibilities**:

- Engaging with bike enthusiasts in a friendly tone over the phone;
- Support clients over the phone or in person with a bike questions and following up with their needs;
- Resolving customer complaints, managing database records, drafting status reports on customer service issues;
- Answering clients questions about payments, products, prices and availability;
- Direct customers through entire sale process, helping placing order on their behalf when needed;
- Meeting customers at our showroom and assisting with test rides;
- Processing orders, payments, and receipts;
- Working with the mechanics on resolving warranty issues and satisfying clients expectations;
- Working with QuickBooks, Excel, Zoho Desk ticketing system
- Performing other clerical tasks as needed.

**The skill set we are looking for includes**:

- Love for biking.
- Basic mechanical skills, so you can explain features on our bikes.
- Understanding of the sales process and dynamics.
- Strong interpersonal skills.
- Excellent verbal and non-verbal communication skills.
- Customer service background.
- A quick learner who pays attention to detail.
- Efficient and accurate data entry.
- Experience using computers for a variety of tasks.

**Job Types**: Full-time, Part-time, Seasonal
Contract length: 3 months
Part-time hours: 40 per week

**Salary**: $19.00-$23.00 per hour

**Benefits**:

- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person


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