Cidery Tasting Bar Associate

4 weeks ago

Kelowna, Canada BC Tree Fruits Cider Company Full time

The BC Tree Fruits Cider Company is currently seeking a motivated, responsible individual to join our team as a Cidery Tasting Bar Associate. This individual will be passionate about cider and the industry and will professionally represent the BC Tree Fruits brand by offering excellent customer service WITH A SMILE. **This is a part time seasonal position requiring the individual to work weekends.**

BC Tree Fruits Cider Co. was created with one thing in mind: to hand craft a premium hard cider from 100% BC fruit picked from our own orchards and crushed in our own mill. A cider as traditional as the sixteen-foot ladders we climb at harvest time. As part of our team, you’ll be at the forefront of sharing our passion for cider with visitors from near and far.

**The Job**:
We are seeking an enthusiastic individual to join our vibrant team. As a Cidery Tasting Bar Associate, you will be responsible for providing memorable experiences for our guests. You’ll have the opportunity to educate visitors about our ciders, guide them through tastings, and ensure they leave with a newfound appreciation for the craft.
- Greet visitors warmly and provide them with information about our ciders and tasting options
- Conduct cider tastings, offering insights into flavour profiles, production methods and pairing suggestions
- Assist customers in selecting ciders to purchase, answering questions, and making recommendations based on their preferences
- Uphold Cidery policies, ensuring that customers who are tasting/buying cider are legal drinking age and follow all procedures of serving liquor in accordance with your Serving It Right policies and procedures at all times
- Maintain a clean and organized tasting bar area, including restocking cider inventory and keeping glassware spotless
- Work in harmony with your fellow team members and treat everyone with respect
- Process transactions accurately and efficiently using our point-of-sale system
- Follow opening and closing procedures, Report daily cider sales, balance sales and manage cash float
- Maintain an integrated, motivated, positive work environment to allow customers to feel welcome
- Passion for cider and a desire to share that passion with others.
- Excellent communication and interpersonal skills
- Previous customer service experience preferred.
- Demonstrated team player with the ability to work under high pressure situations.
- Ability to work effectively in a fast-paced, dynamic environment.
- Ability to work weekends
- Serving It Right Certificate
- Completion of the Wine Ambassador or Sommelier/WSET course is an asset
- Knowledge of government liquor regulations

**Please note the wage for this position is $17.58/hour plus gratuities.**

BC Tree Fruits Cider Company thanks all applicants for their interest. Please note that only those under consideration for the position will be contacted.

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