Inside Sales Lead

4 weeks ago

Halton Hills, Canada Metrie Full time

**Who We Are**

Metrie is a multi-national leader in the millwork industry with over 30 locations that produces and sells interior finishings across North America. We’re passionate about making a difference by helping our customers transform their houses into homes and love where they live You’ve probably seen our products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of our Instagram influencers.
Why should you work for Metrie? With us, you’re more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day. Your contributions matter to us We take pride in our culture of learning, ownership, and one team, and are committed to cultivating a diverse and inclusive workplace for everyone.

**What You’ll Do**:

- Do you have a passion for customer service? Do you have direct supervisory experience? Do you have a desire to grow and develop within an organization?_

As our **Inside Sales Lead**, you will have the opportunity to provide inside sales support for the Ontario and Quebec regions. You will develop and maintain positive customer relationships and keep current on company products, sales procedures and market conditions. You will also play a key role in the onboarding and development of the Sales team.

**Location**: Hybrid role, based out of Halton Hills, Ontario

**Reporting Relationship**: You will report directly to the Regional Inside Sales Manager, ON &QC.

At a high level you will:

- Provide inside sales support and other related administrative and / or coordination services
- Collaborate with regional Operations and Sales team members to foresee and avoid potential service issues (stock, deliveries, production scheduling, etc.) ensuring customer service expectations are met and exceeded.
- Maintain and keep current detailed records, reports and customer data.
- Build a detailed understanding of mix of business and sales opportunities; share recommendations with the Regional Inside Sales Manager, Ontario & Quebec.
- Mentor and guide other Sales team members to ensure consistent sales process (e.g., use of Sales Tools, Pricing Guidelines, Best Practices, etc.
- Develop and maintain positive customer relationships.
- Effectively represent Metrie’s interests when dealing with customers, the community, employees and suppliers.
- Ensure that all business conducted by Metrie’s employees adheres to the organizations core values of excellence, passion, respect, integrity, and collaboration.

**Who You Are**

We’d love to hear from you if you have:

- Bachelor’s degree or equivalent work experience
- You have previous direct supervisory/management experience.
- You are customer oriented. You put the customer first and go the extra mile to make our customers happy
- You love to learn. You are passionate about growing your knowledge and skills and being the best you can be
- Values matter to you. You bring your true self to work and live by ours values - passion, respect, integrity, collaboration, and excellence
- You demonstrate exceptional verbal and written communication skills; fluent in English
- You are proficient with web-based computer services, specifically SAP

**It would be an added bonus if you have**:

- A post-secondary diploma/degree or equivalent work experience
- Experience within the distribution or manufacturing industry

**How to Apply?**
- Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome any and all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team._
- ;

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