Youth Outreach Supervisor

2 weeks ago


Vancouver, Canada Family Services of Greater Vancouver Full time

JOB OPPORTUNITY: Youth Outreach Supervisor

**Youth Outreach Supervisor **Competition #85-24

About this Role

Directions Youth Services is a division of Family Services of Greater Vancouver (FSGV), which for more than 90 years has provided a variety of essential resources for children, families, and individuals in the Greater Vancouver community. We believe in the resiliency of Vancouver’s youth who are at-risk, homeless, and street-involved. We assist youth under the age of 25 to get counseling for trauma, mental health, or substance issues. Our teams strive to create spaces and build connections with youth who are facing challenges of street life, substance use, mental health concerns, and disconnection from their communities. Directions inclusive programs of shelter and drop-in, safe houses, and other unique programs are committed to being a community leader in harm reduction work and fostering low-barrier spaces where all youth are welcome.

Working within the mission, vision, values, and person-centered philosophy of the Agency, the Outreach program works to promote safer, healthier alternatives for youth experiencing homelessness or at risk of homelessness.

The Outreach Supervisor position works to improve and promote the physical, mental, emotional, and spiritual wellness of individuals, focusing on unhoused youth in the community. The practical aim of this position is to promote awareness of and connect youth to appropriate services, resources, and connections to reduce the harm in their lives. The program focuses on support in the areas of the west end, downtown south, and downtown east side areas of Vancouver. This term position consists of working with youth who are unhoused, precariously housed, or sleeping rough, 25 years of age and under (prioritizing youth 18 and under), struggle with substance use, face mental health challenges, are neurodiverse, are sexually exploited, have criminal involvement, and/or are in crisis. The position actively supports the Agency’s awareness and goals around diversity, inclusion justice, and equity. This position is based out of Directions Youth Services Centre and reports to the Program Manager.

What we offer you:
**Our Valued Benefits**:

- Two paid Wellness Days a year
- Paid sick days
- A work culture that values transparency, teamwork, learning, fairness, and integrity

**Work Hours**: Full-Time: 37.5 hours/week, Monday to Friday 10 am-6 pm.

Term position with an end date of **March 31, 2025.**

**Salary**: GS 11 Step 1, $33.01 per hour

**Location**: Downtown Vancouver

**Posting End Date**:Posting will remain open until filled

What you bring:
**Education, Training, Experience**
- Bachelor's degree in social work or another related field
- Experience with adolescent development and issues involving sexually exploited youth, mental health, drug and alcohol misuse, concurrent issues and poverty
- Minimum three years experience working with high-risk youth
- _A combination of education and experience may be considered_

**Knowledge, Skills, Abilities**
- Knowledge of community, social, and health resources
- Knowledge of the systemic issues that affect low-income and marginalized people
- Knowledge of substance misuse, sexual exploitation, adolescent development, and the problems encountered by chemically dependent individuals; basic understanding of behavioural management
- Basic knowledge of mental health issues and treatment
- Knowledge of and belief in the Harm Reduction model
- Ability to observe and recognize change in clients and staff
- Ability to maintain professional boundaries and establish/maintain rapport with clients
- Ability to deal effectively with conflict situations, manage aggressive behaviour, and use non-violent crisis intervention and behavioural management techniques
- Ability to work independently and as a team
- Ability to work in a culturally diverse environment
- Ability to organize, prioritize, and meet deadlines
- Basic computer literacy
- Physical ability to carry out the duties of the position (carrying a full backpack containing harm-reduction supplies, water bottles, snacks, etc.
- 24-hour crisis response resource centre, and the streets of the City of Vancouver
- Ability to workdays and evenings

**Additional Requirements**
- Successful completion of criminal record check
- Non-Violent Crisis Intervention Training
- Valid Class 5 BC Driver’s License - requires submission of abstract
- Current First Aid Certificate

How to apply:
Our programs are located on the traditional, ancestral, and unseeded territory of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw(Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt, Katzie, Kwantlen, Kwekwetlem, Semiahmoo, Matsqui, and Tsawwassen First Nations. Huy ch q’u.

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