Technical Training Specialist, Ev
7 days ago
BRP is looking for an energetic and passionate Training Specialist to lead the design and development of technical learning programs for BRP’s new Electric Vehicles (EV). The specialist, part of the dynamic Dealer Training Team, will proactively work with customer service, engineering and service experience leaders and Subject Matter Experts to understand business needs, emerging trends and evolving learner needs. The specialist will identify opportunities to enhance current and future learning programs and processes for learners from diverse backgrounds and geographic areas, and develop and implement learning measurement and sustainment initiatives.
Your success in this role will depend on your passion to help others, your strong technical knowledge and your ability to work in a fast paced, dynamic environment. Your ultimate goal is to develop learning experiences that engage the learners of our Brand and have a direct impact on the BRP Customer Experience.
YOUR KEY RESPONSIBILITIES
Partner with training content developers to design engaging and media-rich instructional experiences to support technical training and continued learning of our dealership network and technical frontline employees.
Organize, assemble, edit, publish, and curate training programs.
With the help of our insights team, collect data and feedback from our learners related to their training experience to refine and improve our approach.
Pursue new and effective methods for delivering online and in-person training.
YOUR QUALIFICATIONS AND SKILLS
Have a passion to motivate, engage, and inspire large teams with various backgrounds
Exhibit strong customer focus and customer empathy.
2+ years of experience in the field of technical learning development/design, experience with EV is a strong asset
1+ years of Mechanical/Electrical/Service engineering experience
Experience working in a BRP dealership is an asset
Excellent written and oral communication skills in English, French is a strong asset
Analytical thinker and fast learner
Highly organized
WELCOME TO BRP
We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey. Yours.
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