Customer Service Representative

1 week ago


Quebec City, Canada Iceberg Finance inc. Full time

Iceberg Finance is a company that is well-positioned in the fields of auto financing and personal loans across Canada. Its mission is to help a wide range of customers who have difficulty obtaining financing. Offering adapted solutions, Iceberg Finance is recognized for its quality service and professionalism.

**What will your mission be?**
- Follow up on clients in arrears
- Follow up on unpaid accounts
- Initiate legal collection procedures
- Administrative tasks

**Are you interested in this challenge? This position is for you if**:

- You are interested in genuinely participating in the company's activities
- You are meticulous, rigorous, organized and discerning
- You have experience in customer service
- You are comfortable with computer software
- You have a collaborative spirit and you enjoy working in a team

**What's in store for you?**
- Full time position with 37.5 hours per week
- 3 weeks annual vacation
- Group insurance program
- Friendly work environment
- Competitive salary

**Other information**
- No sponsorship available
- Work is done in the office in Québec City

Do you want to be part of a winning team and work in a stimulating environment where you will be challenged to go above and beyond? This is exactly what Iceberg Finance has to offer Send us your resume

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Disability insurance
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekends only

Ability to commute/relocate:

- Quebec City, QC: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)



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