Inbound Customer Service Representative
4 months ago
**Inbound Customer Service Representative - ON SITE**
Operations - Mississauga, Ontario
**Join our CP360 Family, today**
ContactPoint 360 is certified as a Great Place to Work award winner for the past 2 consecutive years and for a good reason We are a diverse global company, who focuses on the growth and development of our employees first, while creating a positive and fun work culture focused on delivering excellence.
Please check out our video on YouTube. This video is designed to give you an idea of the type of culture we have created here at ContactPoint 360:
Who are we looking for?
- Individuals that thrive in a fast-paced sales environment
- Highly motivated individuals that are eager to learn and earn incentives and bonuses
- Secondary school education or equivalent
- Above the age of 18
- Fluent in English and has excellent communication and active listening skills
- Tech savvy and has an aptitude for learning about new technology and processes to bring value to the ContactPoint 360 team
- Decision-making skills and ability to troubleshoot issues with customers
- Ability to pass a background check
- Has a high level of grit to overcome challenges and obstacles with the team
- Is a strong team-player, bringing in a high level of enthusiasm and energy
- Spanish speaking and reading skills is a plus
- Up for a full time 6AM to 10PM EST shifting schedule,8.5 hours a day. Mondays to Sundays - 5 days on, 2 days off
Who we are:
A company that is committed to driving your growth through strong and consistent performance to ensure you can attain maximum commissions that are made available. A team of leaders who work hard to support you in achieving your career goals within the company. We are a company that appreciates our employees and show them every day through a variety of engaging activities, a great benefits plan, and flexible schedules.
How We Value Our Team Members:
- A paid learning and development training program
- Medical and Dental Insurance
- Paid Vacation Time
- Tuition Reimbursement & Scholarship*
- Referral Bonuses
- Performance Incentives - ability to earn over 50% of your base pay in commissions
- 18$/hour + commissions and 1$/hour after 60 days employment for perfect attendance
Join the CP360 family today
Follow us on:
Linkedin: ContactPoint 360
Facebook: ContactPoint 360
Instagram: ContactPoint 360
Twitter: ContactPoint 360
**Job Types**: Full-time, Permanent
**Salary**: $18.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Tuition reimbursement
Ability to commute/relocate:
- Mississauga, ON L4V 1X5: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
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