Life Claims Specialist

3 weeks ago


Mississauga, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Life Claims Specialist

**What is the opportunity?**

**What will you do?**
- Responsible for the adjudication of claims utilizing a multidisciplinary claim management model to ensure objective, fair and thorough claim adjudication; comply with practices and procedures and regulatory requirements; provide the highest level of customer service and manage reputational risk and develop and implement claims management and return to work strategies on their assigned caseloads where warranted
- Assess, research and analyze numerous contracts, documents the appropriate next steps while effectively and professionally communicating outcomes to our clients
- Effectively communicate and build rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close
- Resolve minor conflicts and issues and escalates to others as appropriate

**What will you need to succeed?**
- 1 to 2 years claims experience
- Strong analytical and decision making skills
- Ability to multitask and balance multiple goals and priorities
- Excellent oral and written communication skills
- Demonstrated ability to effectively deal with customers in a manner that is professional with a high degree of customer service
- Ability to effectively manage change

**What's in it for you?**
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
- Competitive pay and high-earning potential
- All the tools, training, and team support you need to grow your career
- Flexible work/life balance options
- Sophisticated RBCI software tools to boost your productivity

**Job Summary**

Performs general insurance financial accounting activities; provides support and problem resolution for insurance policy inquiries. Applies basic theories, skills, and practices to accomplish assignments.

**Address**:
MISSISSAUGA, Ontario, Canada

**City**:
CAN-ON-MISSISSAUGA

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Insurance

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-01-05-08:00

**Application Deadline**:
2023-01-27-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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