Product Owner

6 days ago


Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

The Financial Operations team is looking for a Product Owner to join their team. In this role, you will lead a team of cross-skilled developers and have oversight of an end-user-computing tool that plays a critical role in Advisor reporting and compensation.

This role will report to the Director, Individual Sales Systems & Compensation Design. A Product Owner creates the **product roadmap and defines the strategic vision for their team **based on the overall organization’s vision. They have a deep understanding of the industry, an interest in technology, and can **advocate for user needs**.

A Product Owner manages dependencies with other teams while **identifying, building, and managing strategic partnerships with various stakeholders**. They work closely within their team to ensure **user feedback is translated into new developments**.

**What you will do**:

- Set ambitious and clear product vision and communicate vision effectively to stakeholders, the team, and the organization.
- Manage a team of cross skilled developers.
- Collaborate with stakeholders to ensure digital vision and products align within team strategy and requirements.
- Work closely with stakeholders to establish each product’s business value, and support messaging, communication, and customer outreach as necessary.
- Prioritize and manage items in the backlog.
- Translate user needs into user stories and acceptance criteria for their team.
- Determine end-to-end team output strategy from inception to production.
- Facilitate planning with stakeholders, be accountable for product specific OKRs and communicate progress to stakeholders.

**What do you need to succeed?**
- Demonstrated experience as a Product Owner or Business Analyst with experience designing products and channels
- Experience with a no or low code platform like Varicent or Pega
- Strong technical knowledge and ability to support a technical team to deliver on your vision
- Strong communication skills in speaking with various business stakeholders and influencing others, with collaborative skills in working with cross-functional teams from technology, design, business, and operations
- Experienced in facilitating Agile ceremonies, managing a backlog/release plan, tracking team level metrics and removing blockers.
- Knowledge in both customer journey mapping and service design

**Preferred Skills**:

- Experience with SAS, Amazon Web Services or Python
- Proven knowledge of insurance space, 5+ years in industry with experience designing insurance products and channels
- Ability to manage and lead the team to push the solution forward
- Ability collaborate & make decisions with squad Technical Lead
- Skilled in handling change management
- Passion to challenge the status quo, find new solutions and drive out-of-the-box ideas
- Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn, pushing teams to do the same.
- Empowers others to fail, learn, and grow.
- Encourages an experimental mindset to drive innovation.

**What’s in it for you**:

- We’re honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work® Canada
- Be part of our continuous improvement journey in developing the next greatest digital enterprise experience
- Wellness programs that support the three pillars of your health - mental, physical, and financial
- Time off giving you the flexibility to focus on the moments that matter. 20 days' vacation per year
- Pension, stock and savings programs to help build and enhance your future financial security
- Flexible hybrid work model including in-country work-from-home if you prefer.
- Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
- A friendly, collaborative, and inclusive culture

LI-Hybrid #LI-remote

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
82,000/82 000 - 135,000/135 000

**Job Category**:
Product Owner

**Posting End Date**:
14/04/2024


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