Digital Product Owner

2 weeks ago


Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Sun Life Canada Distribution (SLFD) is a leading financial institution that offer Canadians holistic advice and solutions including insurance, wealth and health through a team of digitally enabled and insights-driven human Advisors.

We are on an exciting journey to transform the Advisor experience that increases ease of doing business, productivity and Client engagement. Reporting to the Director, Distribution Platforms, the Product Owner will support Platform and Journey Owners in the delivery of digital experiences via Salesforce capabilities to Advisors. The Product Owner will manage activities within delivery teams and will partner with information technology (IT), SLFD, Client Experience Office (CXO) and other Sun Life business units / functions.

**What will you do?**

**Product vision and strategy**
- Support Platform and Journey Owners in the design of clear product vision aligned to SLFD business strategy and outcomes
- Develop and deliver roadmaps that are aligned to user journey maps and story maps
- Be accountable for product-specific objectives and key results (OKRs)

**Product development and management**
- Continuously monitor and measure end-user behaviours and usage of the product to inform ongoing refinement of product roadmap and feature pipeline
- Integrate usability studies and research into product requirements to enhance user satisfaction and ensure user-driven design. Engage with Advisors during the requirements life cycle.
- Maximize the value produced by agile team by ensuring the digital product / platform meets the users’ needs and aligns to product vision

**Planning and execution**
- Work with the Director to translate product vision into a strategic yet pragmatic roadmap that feeds into a continuously prioritized backlog(s)
- Solve complex issues through in-depth research, identifying options and evaluating to recommend a proposed approach
- Collaborate with the agile delivery team and ensure the product delivers as intended and dynamically adjusting plans to deliver on OKRs
- Review QA test plans to align with acceptance criteria, facilitate testing and review of early builds for adherence to functional requirements
- Support business validation to ensure that features work as designed and ensure data integrity.
- Partner with SLFD Change Management to develop and execute on adoption strategy to drive Advisor usage of digital tools and capabilities
- Proactively identify potential issues and risks to ensure goals are achieved
- Ensure product addresses applicable legal, compliance regulatory and internal policy requirements

**Stakeholder management**
- Identify areas of the business affected by product delivery and determine appropriate approach to engage with relevant stakeholders
- Escalate and keep stakeholders informed of key issues, risks and interdependencies
- Collaborate with key partners including Advisors, field management, Enterprise Services, CXO and other business units and functions (e.g., legal, compliance, risk)
- Build and manage relationships with key partners, including effectively engaging executives

**Communication and relationship management**
- Proactively stay in touch with internal partners to maintain an understanding of new developments in their areas and identify opportunities for collaboration
- Tailor both written and verbal communication based on audience and situation to maximize buy-in and establish productive working relationships

**What you need to succeed?**

**Domain expertise**
- Relevant agile digital delivery experience
- Strong knowledge of distribution, wealth and /or insurance
- Experience with Salesforce is an asset
- Proven track record of implementation experience of systems or digital capabilities in financial services
- Demonstrate knowledge of technology platforms or ability to learn about technology and digital products, experience working on technical products is a plus

**Strategic thinking and analytical skills**
- Ability to solve problems effectively by balancing various lenses business, operations, design and technology
- Possess business acumen to analyze and generate insights from OKRs as well as foundational quantitative analytical skills to support Platform / Journey Owner to develop business cases

**Mindset and behaviors**
- Possess growth mindset and passion to challenge the status quo, find new solutions and drive out-of-the-bo


  • Digital Product Owner

    21 hours ago


    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Product Owner

    1 day ago


    Waterloo, Canada Manulife Full time

    **_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....


  • Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Product Owner

    7 days ago


    Waterloo, Canada Equitable Life of Canada Full time

    At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...

  • Product Owner, Advisor Journey

    Found in: Jooble CA O C2 - 2 weeks ago


    Waterloo, ON, Canada Sun Life Financial Full time

    Apply locations Waterloo, Ontario Sun Life Toronto One York time type Full time posted on Posted Yesterday job requisition id JR00095342 You are as unique as your background, experience and point of view. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you...


  • Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Director, Enterprise Architecture

    Found in: Talent CA C2 - 1 week ago


    Waterloo, Canada Sun Life Full time

    Job Description : About Enterprise Architecture The Enterprise Architecture team provides the technology and services our business partners need to continue to innovate for our clients, advisors and partners in order to help our clients achieve lifetime financial security and live healthier lives. Through innovation and collaboration, we are striving to...

  • Intermediate Technology Specialist, Digital Developer

    Found in: Talent CA C2 - 1 week ago


    Waterloo, Canada Equitable Life of Canada Full time

    Intermediate Technology Specialist, Digital Developer Waterloo, ON, Canada Req #2202 Friday, April 5, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the...


  • Waterloo, Canada Equitable Life of Canada Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today. ...


  • Waterloo, Canada Equitable Life of Canada Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today. ...


  • Waterloo, Canada Equitable Life of Canada Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today. ...


  • Waterloo, Canada Teledyne DALSA Digital Imaging (Waterloo) Full time

    **Company Overview**: - Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc., a U.S. publicly listed enterprise, and specializes in the manufacture, design, research and development of high performance image sensors and modular expandable cameras. Teledyne Digital Imaging's products are used worldwide in machine vision, document scanning,...

  • Scrum Master

    7 days ago


    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Waterloo, Canada Teledyne DALSA Digital Imaging (Waterloo) Full time

    **Company Overview**: - Our Company is built on employee mutual commitment and respect, enthusiasm and progress.Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc., a U.S. publicly listed enterprise, and specializes in the manufacture, design, research and development of high performance CMOS and CCD image sensors and modular expandable...

  • Digital Communications and Website Coordinator

    Found in: Talent CA C2 - 24 hours ago


    Waterloo, Canada University of Waterloo Full time

    Overview Reporting to the Senior Manager, Liaison and Integrated Communications, the Digital Communications and Engagement Coordinator is responsible for creating, delivering, and evaluating all aspects of digital campaigns and assets in support of the Institute for Quantum Computing (IQC). This role will develop IQC’s digital media strategy and...


  • Waterloo, Canada Teledyne DALSA Digital Imaging (Waterloo) Full time

    **Company Overview**: - Our Company is built on employee mutual commitment and respect, enthusiasm and progress.Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc., a U.S. publicly listed enterprise, and specializes in the manufacture, design, research and development of high performance image sensors and modular expandable cameras....

  • Intermediate Technology Specialist, Digital Developer

    Found in: Jooble CA O C2 - 3 days ago


    Waterloo, ON, Canada Equitable Life of Canada Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today. ...

  • Product Manager

    7 days ago


    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Waterloo, Canada Teledyne DALSA Digital Imaging (Waterloo) Full time

    **Company Overview**: - Technical Challenge_ - We like to do what hasn’t been done before. We push the global boundaries of science and technology in our desire to be #1 in the markets we serve. - A great place to learn and grow_ - We have a deep bench strength of technical staff who lead the imaging industry, both in terms of advanced education and in...