Restaurant Supervisor

4 weeks ago

Niagara Falls, Canada Lucky's Restaurant & Bar Full time

Located in the Galleria of the Fallsview Casino, Lucky’s Restaurant & Bar introduces a new dining experience. The elevated breakfast, lunch, and dinner menus are classic yet modern perfectly in tune with the stunning art-deco setting. At night, the chic lounge transforms into a space reminiscent of a vintage speakeasy. Specially created handcrafted cocktails and an atmosphere designed to encourage guests to interact and mingle emphasizes the social experience and our vibe-driven approach.
- Assisting the Restaurant in hiring, training, scheduling and disciplining.
- Leading and motivating the restaurant team to exceed our customer’s expectations.
- Running the floor, this includes monitoring for seating availability
- Inspecting grooming and attire of staff, and rectify any deficiencies.
- Coaching staff on a daily basis to ensure that customer needs are met.
- Driving systems and standards of the concept through role modeling constantly and spot-checking procedures.
- Completing scheduled monthly inventories and replenish stock and requisitioned supplies.
- Completing opening and closing duties.
- Reporting accidents, injuries and unsafe conditions to the General Manager.
- Conducting pre-shifts meeting to inform Associates of daily activities.
- Ensuring all Associates has been trained properly before given any task assignment.
- Motivating and encouraging employees to perform their best, making them accountability for their work area and providing feedback on possible improvements.
- Responding appropriately to employees concerns.

**Our Ideal Restaurant Supervisor will have**:

- Minimum of 2 years experience in a Restaurant Industry in a Supervisory role.
- Outstanding attention to detail - both personal grooming/appearance and in properly identifying guest’s needs, demeanor, and level of required service attention.
- Excellent customer service skills. Demonstrates self-confidence, energy and enthusiasm.
- Excellent organizational and time management skills and ability to work under pressure.
- Excellent communications skills both oral and written when dealing with guests and employees both internally and externally.
- Ability to work independently with mínimal supervision, co-operatively within a team setting and as well as the ability to plan and multi-task in a busy environment.
- Must be able to work nights, weekends and holidays.

**Salary**: From $20.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance

Schedule:

- 10 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays

Work Location: In person

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