Room Attendant

1 day ago


Richmond, Canada River Rock Casino Resort Full time

River Rock Casino Resort is looking for self-motivated individuals who are able to perform physically demanding tasks of a hotel Room Attendant in a fast-paced environment. We are looking for team members eager to be a part of the Rock-Solid team and take pride in their work of maintaining the cleanliness of assigned guest’s rooms and public areas of the Resort.
- Making beds, changing linen, vacuuming and cleaning as per policies and procedure
- Providing the rooms with fresh towels and toiletries
- Restocking inventories as required
- Answering guests’ questions
- Checking that TVs, radios, lights and AC/Heating are in proper working order
- Dusting and polishing furniture
- Scrubbing floors, walls and windows as required
- Emptying and cleaning waste paper baskets and ashtrays
- Removing linens and garbage to appropriate bins
- Shampooing carpets as directed and required
- Reporting damages to Team Leader or Manager
- Liaising and communicating effectively with all appropriate operational departments
- Ensuring compliance with licensing laws, health and safety and other statutory regulations
- Performing other duties as assigned or directed
- Available to work up to 40 hours per week in a variety of shifts including early morning and weekends as we operate 24 hour per day, seven days a week
- High School Diploma
- Ability to stand for long periods of time
- Ability to lift 50 pounds
- Previous housekeeping experience an asset
- Energetic, highly motivated
- Highly organized with the ability to multitask in a fast-paced environment
- Ability to successfully obtain a Criminal Record Check
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
- A willingness to learn, develop and achieve new skills for personal and professional development
- Live GCGC’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
- A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Room Attendant: 1 year (required)


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