Technical Analyst I

6 months ago


Halifax, Canada Bulletproof Solutions Full time

**Location**: In office in either
- Moncton, NB, Fredericton, NB, Halifax, NS, Charlottetown, PEI.

**Who We Are**:
Welcome to the home of technology wizards, cybersecurity heroes, and boundary-pushing innovators - Bulletproof, a GLI company Hailing from Canada but making waves globally, we're not your average tech company. Our shelves are decorated with accolades, including Microsoft’s global Security Partner of the Year in 2021. But, hey, who needs a trophy when you've got a vision to serve, secure, and empower the world through people and technology? Join us on a mission to make the world a safer place—one customer at a time
Why Bulletproof
**Challenging Work**: Dive into brain-twisting challenges where your ideas are the magic potion to our success.
**Great People**: We're an open, honest community of real people. Everyone's a rockstar, and teamwork is our dreamwork
**Global Impact**: Span continents, break boundaries, and shake hands with cultures worldwide. Be part of a global impact story every day.
**Diversity, Equity, and Inclusion**: We celebrate our differences Join our never-ending quest for equality—it's our secret weapon.

**Position Overview**:
The position requires the flexibility to adapt in a fast-paced, changing environment and the ability to meet deadlines in a timely manner. This is a 7x24 operation with overnight, evening and weekend shifts. Some regional travel and time flexibility to accommodate client outages may be required occasionally.

**Job Details/Essential Functions/Responsibilities**:

- Answer incoming calls for technical/customer service support.
- Deliver prompt and efficient first line technical/customer support and other related business functions in a professional manner.
- Provide technical support of LAN, Desktop, and server devices.
- Maintain enterprise Microsoft environments.
- Create and manage tickets using service desk software.

**Qualifications/Experience**:

- A college certificate or diploma in information technology and/or have relevant experience and industry certification.
- Passion for IT and desire to learn more about it.
- Solid working knowledge of Microsoft Windows, Microsoft 365 and other Microsoft Office programs is a requirement.
- Excellent communication and interpersonal skills, exceptional telephone manners and a strong customer service orientation is required.
- Ability to work independently with mínimal supervision while handling multiple tasks and changing priorities
- Familiarity with ITIL processes is an asset.

**Equal Opportunity Statement**:
Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


  • Technical Analyst I

    4 weeks ago


    Halifax, Nova Scotia, Canada Bulletproof Full time

    Technical Analyst IAt Bulletproof, we're on a mission to serve, secure, and empower the world through people and technology. As a Technical Analyst I, you'll be part of a dynamic team that's pushing the boundaries of innovation.Key Responsibilities:Provide technical support for LAN, Desktop, and server devicesMaintain enterprise Microsoft environmentsCreate...

  • Technical Analyst I

    5 months ago


    Halifax Regional Municipality, Canada Bulletproof Full time

    Technical Analyst I Halifax, NS, Canada Req #1038 July 3, 2024 Position:  Technical Analyst I Location: Halifax, NS Who We Are:  Welcome to the home of technology wizards, cybersecurity heroes, and boundary-pushing innovators – Bulletproof, a GLI company! Hailing from Canada but making waves globally, we're not your average tech company....

  • Technical Analyst

    5 months ago


    Halifax, Canada JDI IT Full time

    **Technical Analyst, Halifax Shipyard** **Location**: Halifax, Nova Scotia **The Opportunity**: We are looking for a **Technical Analyst** to join our team in Halifax, Nova Scotia. As the most modern shipyard in North America, Irving Shipyard is defined by its pace and appetite for change. If you’re a natural leader and motivated by a fast-moving...


  • Halifax, Canada CSN Collision Full time

    **About CSN Collision** CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 220+ collision repair centres across Canada. We're currently...

  • Technical Analyst I

    1 month ago


    Halifax, Canada Bulletproof Solutions Full time

    Who We Are: Headquartered in Canada with locations across the United States and around the globe with a footprint on six continents, Bulletproof, a GLI company has decades of technology, security, and compliance expertise. Bulletproof’s work in the security space has been recognized nationally and globally with Microsoft’s global Security Partner of the...

  • Technical Analyst I

    5 months ago


    Halifax, Canada Bulletproof Solutions Full time

    **Who We Are**: Headquartered in Atlantic Canada with offices across the United States and around the world, Bulletproof has decades of experience in IT, security, and compliance. The company’s footprint now includes users on six continents trusting Bulletproof to address their technology challenges and strengthen their security posture. Driven by...

  • Technical Analyst I

    1 month ago


    Halifax, Canada Bulletproof Solutions Full time

    **Who We Are**: Headquartered in Canada with locations across the United States and around the globe with a footprint on six continents, Bulletproof, a GLI company has decades of technology, security, and compliance expertise. Bulletproof’s work in the security space has been recognized nationally and globally with Microsoft’s global Security Partner of...

  • SOC I Analyst

    5 months ago


    Halifax, Canada Bulletproof Solutions Full time

    Security Operations Centre (SOC) Analyst I - **Responsibilities**: - Professionally and courteously answer inbound security-related calls and provide customers with the best possible customer service and experience, create tickets, fill out necessary checklist paperwork, generate trouble tickets for all work and informational requests, handle...


  • Halifax, Nova Scotia, Canada Royal Bank of Canada> Full time

    Unlock Your Potential as a Business Systems AnalystThe Royal Bank of Canada is seeking a highly skilled Business Systems Analyst to join its Capital Markets division. As a key member of the Supervisory Control Technology team, you will play a critical role in analyzing information technology requirements and collaborating with cross-functional teams to drive...


  • Halifax, Nova Scotia, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionAt Royal Bank of Canada, we are seeking a skilled Technical Systems Analyst to join our team. As a Technical Systems Analyst, you will play a key role in supporting the HR Incentive Compensation Technology team in operations.Key ResponsibilitiesGenerate reports using Microsoft.NET (C#), SQL Server, and Microsoft Access...


  • Halifax, Canada Royal Bank of Canada Full time

    **Job Summary** ***Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets,...

  • Business Analyst

    3 weeks ago


    Halifax, Nova Scotia, Canada M & S CONVENIENCE STORE Full time

    We are looking for a Business Analyst to join our team at {company}. The successful candidate will have a strong analytical mindset and be able to work effectively in a fast-paced environment.

  • Technical Analyst

    5 months ago


    Halifax, Canada Province of Nova Scotia Full time

    **Salary**:$1,587.24- $2,867.11 Bi-Weekly / $41,268.24 - $74,544.86 Annually (PR 1 - PR 11) **Position Type**: Full-Time Permanent (35 hours a week) **Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension **Location**: Halifax **Department**: Cyber Security and Digital Solutions **Union Status**:...

  • Technical Analyst

    5 months ago


    Halifax, Canada Government of Nova Scotia Full time

    **Competition**: #43348 **Salary**: $1,587.24- $2,867.11 Bi-Weekly / $41,268.24 - $74,544.86 Annually (PR 1 - PR 11) **Position Type**: Full-Time Permanent (35 hours a week) **Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension **Location**: Halifax **Department**: Cyber Security and Digital...

  • IT Technical Advisor I

    6 months ago


    Halifax, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Halifax, Nova Scotia, Canada Bluebayinvest Full time

    Job Summary:At Bluebayinvest, we are seeking a highly skilled Technical Support Analyst to join our team. As a key member of our support team, you will play a critical role in ensuring the smooth operation of our Finance and Audit (FIAT) applications.Key Responsibilities:Investigate and resolve technical issues related to FIAT applicationsProvide timely and...

  • Technical Analyst

    5 months ago


    Halifax, Canada Province of Nova Scotia Full time

    **Salary**:$1,579.34- $2,852.85 Bi-Weekly / $41,062.84 - $74,174.10 Annually (PR 1 - PR 11) **Position Type**: Full-Time Permanent (35 hours a week) **Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension **Location**: Halifax **Department**: Cyber Security and Digital Solutions **Union Status**:...


  • Halifax, Nova Scotia, Canada Royal Bank of Canada> Full time

    Job SummaryWe are seeking a highly skilled Technical Systems Analyst to join our team at the Royal Bank of Canada. As a key member of our Technology and Operations division, you will play a critical role in delivering innovative and transformative IT solutions to our clients.Key ResponsibilitiesPartner with resources across IT and the HR business line to...


  • Halifax, Canada Davis Pier Consulting Full time

    **The Opportunity** Davis Pier is a consulting firm that provides innovative solutions to complex government and social challenges. We work with public, non-profit, and private sector organizations in Canada and internationally to deliver the services necessary to improve society and the lives of others by designing, planning, and implementing lasting...


  • Halifax, Canada VERB Interactive Full time

    VERB is a digital marketing and technology agency with our head office located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, and travel brands—and with our employee travel credit, it’s easy to experience them for yourself. We take a balanced...