Customer Data Analyst

2 weeks ago

Thornhill, Canada Grainger Full time

**Position Objective**: The primary purpose of this position is to analyze Customer Pricing Contracts and product files, initiate contract renewals and provide suggested pricing for new business opportunities. This role will impact the decisions made when determining profitability and managing customers.

**KEY DUTIES AND RESPONSIBILITIES**:

- Analyze and suggest pricing, make recommendations for margin mix on new and existing customer pricing contracts and product files
- Analyze pricing trends, obtain customer, market and competitive information from National Accounts Managers and Business Managers to be used in pricing analysis and suggested pricing
- Provide pricing analysis on changes to product files
- Within the Proposal process work closely with business opportunity owner in pricing strategies on product file
- Within the Implementation process work with opportunity owner in developing contract model and make recommendations on margin mix
- Initiate pricing files for upcoming contract expiries; follow up with NAMs, BMs, PRG and Charge Back to secure expected contract renewals
- Make recommendations to Business Managers, National Account Mangers, Directors and General Managers during pricing strategy discussions as necessary
- Provide ad hoc analysis on specific National Accounts as needed
- Work closely with National Accounts Sales, Proposals and Business Support teams
- Provide other assistance, as required, to the overall National Accounts Team

Job Requirements:
**REQUIRED EXPERIENCE AND QUALIFICATIONS**:

- Post Secondary Education in Business and applied Arts
- Strong organizational, analytical and problem solving skills
- High degree of accuracy and attention to detail
- Proven time management and prioritization skills; ability to multitask and work in a fast-paced environment
- Excellent verbal and written communication skills
- Exceptional business acumen and professional attitude
- Excellent team player
- Proven strong customer focus and sales orientation
- Well-rounded safety and industrial product knowledge acquired through prior experience or education
- Must demonstrate initiative and the ability to work with mínimal supervision

**Rewards and Benefits**:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more

**DEI Statement**

Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.

**Job Snapshot**:
**Employee Type**: Full-Time

**Location**: Thornhill ON, Ontario (Hybrid)

**Experience**: Not Specified

**Date Posted**: 03/04/2024

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