Customer Service Representative

5 months ago

Delta, Canada Anytime Fitness Full time

**Job Summary**

The H2i is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for managing day to day tasks, welcoming guests and members to the gym, selling memberships and training services, and leading staff to work as a cohesive unit. This role requires a considerable amount of self-motivation, leadership skills, ability to collaborate and communicate, and ability to influence others in a positive way.

**Key Responsibilities**
- Membership + Training sales - A large component of the H2i role is centered around membership and training sales. H2i's must qualify, inform, inspire, and convert leads to members.
- Brand promoters - When you love your gym, others will too. The H2i establishes relationships with businesses and influencers in the community to promote the brand through B2B marketing. This person also helps coordinate and execute engagement campaigns, national marketing campaigns, and community outreach efforts using assets and operations created by the Anytime Fitness corporate teams.
- Team builders - Leading a team and driving results through motivation and fun is a key component of being a H2i. This person is hired to inspire all members of your team to foster a trusting, positive environment members and guests want to engage with.
- Day-to-day operations -H2i’s may need to take on some club operations tasks running reports, cleaning, etc. either daily, or as the needs present themselves.
- Culture creators - H2i's love creating an environment that inspires members and guests to share their positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of each person they meet.

**Job Requirements**
- 18 years or older
- Passionate about health and fitness
- Friendly, outgoing, and warm
- Genuine and honest
- Available to work flexible hours
- Technologically savvy
- Self-motivated
- Good at managing time and schedules

**Job Type**: Part-time

**Salary**: $16.75-$18.00 per hour

**Benefits**:

- Flexible schedule
- On-site gym
- On-site parking
- Vision care

Schedule:

- Weekends only

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Delta, BC V4L 2A4: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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