Current jobs related to Customer Service - Toronto - Mircom Technologies
-
Customer Service Representative
2 weeks ago
Toronto, Canada Customer Service Representative Hub Full timeWe are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...
-
Customer Support Specialist
6 hours ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeAt Zedd Customer Solutions, we're looking for a highly skilled Customer Support Specialist to join our e-commerce team. As a key member of our customer support team, you'll be responsible for providing exceptional support to our valued customers via email and social media.Key Responsibilities:Respond promptly to customer inquiries within a 24-hour response...
-
Customer Service Manager
3 weeks ago
Toronto, Canada Universal Soul Service Corp. Full time**Overview**: **Duties and Responsibilities**: - Define and communicate customer service standards - Oversee the achievement and maintenance of agreed customer service levels and standards - Direct the daily operations of the customer service team - Plan, prioritize and delegate work tasks to ensure proper functioning of the department - Ensure the...
-
Customer Service Manager
4 weeks ago
Toronto, Canada Universal Soul Service Corp. Full time**Overview**: **Duties and Responsibilities**: - Define and communicate customer service standards - Oversee the achievement and maintenance of agreed customer service levels and standards - Direct the daily operations of the customer service team - Plan, prioritize and delegate work tasks to ensure proper functioning of the department - Ensure the...
-
Customer Service Representative
3 weeks ago
Toronto, Canada JP Towing Service & Storage Ltd. Full timeJP Towing is currently looking to hire a Customer Service Representative. The right Customer Service Representative is: - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction - Able to remain calm under...
-
Customer Service Representative
4 weeks ago
Toronto, Canada JP Towing Service & Storage Ltd. Full timeJP Towing is currently looking to hire a Customer Service Representative. The right Customer Service Representative is: - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction - Able to remain calm under...
-
Toronto, Canada CUSTOMER EXPERIENCE Full timeCode de demande: 405895 Chez Bell, on ne se contente pas de construire des réseaux de calibre mondial, d’élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : on transforme la façon dont les Canadiens communiquent entre eux et avec le reste du monde. Si vous êtes prêt à donner corps à des idées innovatrices...
-
Bilingual Customer Service Representative
2 weeks ago
Toronto, Canada Food Service Solutions Canada Full timeCompany DescriptionFood Service Solutions Inc. is a company that optimizes Canada’s commercial kitchens through a nationwide network of executive chefs, equipment dealers, and a portfolio of well-respected Food Service Equipment brands. They work directly with operators and chefs to streamline workflows, reduce costs, and maximize the return on equipment...
-
Bilingual Customer Service Representative
16 hours ago
Toronto, Canada Food Service Solutions Canada Full timeCompany Description Food Service Solutions Inc. is a company that optimizes Canada’s commercial kitchens through a nationwide network of executive chefs, equipment dealers, and a portfolio of well-respected Food Service Equipment brands. They work directly with operators and chefs to streamline workflows, reduce costs, and maximize the return on equipment...
-
Customer Service/inside Sales Representative
3 weeks ago
Toronto, Canada Superior Food Service Full time**Customer Service / Inside Sales Associate** You will be expected to fulfil the following duties of the position (including but not limited to): **Main Responsibilities**: Process Orders (phone or electronic orders) Customer/client liaison - communication with customers to ensure total customer satisfaction Upsell existing customers Effectively handling...
-
Coord-customer Service
2 weeks ago
Toronto, Canada Canadian Linen and Uniform Service Corp Full timeCanadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional...
-
Customer Service Manager
1 week ago
Toronto, Canada Canadian Linen and Uniform Service Corp Full time**About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and...
-
Part Time Dispatcher/customer Service
3 weeks ago
Toronto, Canada Cullitons Limousine Service Full timeDispatcher/Customer Service We are always seeking professional, detail oriented individuals to join our airline and limousine divisions. Presently we are looking to fill a Part Time Dispatch/Customer Service position. Once training is completed your shift hours will be from 11 pm to 7 am. (Overnight Shift) **ESSENTIAL DUTIES AND RESPONSIBILITIES** -...
-
Toronto, Canada Petawawa Employment Service Full timeCustomer Service and Production Assistant Cork Culture 1065 Pembroke St E, Pembroke, ON K8A 6Z3 Apply now Job details Here’s how the job details align with your profile. Pay $18.50–$19.00 an hour Job type Full-time Shift and schedule - Weekends as needed - Monday to Friday Location 1065 Pembroke St E, Pembroke, ON K8A 6Z3 Benefits - Casual...
-
Dispatcher/customer Service
4 weeks ago
Greater Toronto Area, Canada Smile HVAC Service and Installation Full timeCompany providing HVAC equipment Service and Installation. Looking for Dispatcher/ Job Coordinator. Great team work experience, benefits and salary - that's what you can get if you match our job requirements. **Job Duties/Tasks**: - Dispatch, schedule and close out calls while processing service requests, preparing paperwork for escalated calls to ensure...
-
Relief Customer Service Representative
2 weeks ago
Toronto, Canada Canadian Linen and Uniform Service Corp Full time**WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...
-
Order Entry
4 weeks ago
Toronto, Canada Crown Food Service Equipment Full time_Crown Food Service Equipment is a leading design and manufacturer of steam cooking equipment for the commercial foodservice industry._ - Crown complements other recent strategic investments in the steam cooking category. With this collection of brands and products, the Middleby steam platform is positioned with industry leading innovations and customer...
-
Order Entry
3 weeks ago
Toronto, Canada Crown Food Service Equipment Full time_Crown Food Service Equipment is a leading design and manufacturer of steam cooking equipment for the commercial foodservice industry._ - Crown complements other recent strategic investments in the steam cooking category. With this collection of brands and products, the Middleby steam platform is positioned with industry leading innovations and customer...
-
Customer Service Rep/lot Attendant
3 weeks ago
Toronto, Canada JP Towing Service & Storage Ltd. Full timeJP Towing is currently looking to hire a Customer Service Rep/Lot Attendant. - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction - Able to remain calm under pressure - An active learner, pays attentions to...
-
Customer Service Rep/lot Attendant
4 weeks ago
Toronto, Canada JP Towing Service & Storage Ltd. Full timeJP Towing is currently looking to hire a Customer Service Rep/Lot Attendant. - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction - Able to remain calm under pressure - An active learner, pays attentions to...
Customer Service
1 month ago
The Customer Service Representative will interact with Mircom’s customers to address inquiries regarding products and services, while maintaining the highest level of customer satisfaction.
**Responsibilities**:
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
- Efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
- Provide quality service and support in a variety of areas including, but not limited to: billing, placing print orders, and basic technical support.
- Use automated information systems to analyze the customer’s situation.
- Maintain a balance between company policy and customer benefit in decision making. Handle issues in the best interest of both the customer and the company.
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
- Provide customer quote and billing material when required.
- Compile and generate reports as they relate to customer service.
- Provide information to customers in response to inquiries about products and services, and assist individuals interested in opening accounts.
- Receive, document and resolve customer complaints.
- Answer questions about warranties or terms of sale.
- Act as the company gate keeper and voice of the customer.
- Work with the Customer Care Manager to ensure proper customer service is being delivered.
- Provide customer assistance with Stock checks and product support.
- Review and release orders from Logistics queue when required.
- Participate in ongoing product and customer service training.
- Any other related duties as determined by management.
**Requirements and Skills**:
- 2+ years of experience in a customer service or help desk capacity.
- Post-secondary education preferred.
- Experience in the fire protection, communications and/or security industry would be an asset.
- Highly developed sense of integrity and commitment to customer satisfaction.
- Demonstrated passion for excellence with respect to treating and caring for customers.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Ability to handle complaints and the occasional difficult customer.
- Has a pleasant, patient and friendly attitude.
- Strong decision making and analytical abilities.
- Strong detail orientation and communication/listening skills.
- Willingness to work a flexible schedule and occasional overtime when needed.
- Possess a strong work ethic and team player mentality.
- Accountability to customers, team members and internal staff.
- Excellent communication skills, oral and written.
- Excellent organizational, problem solving and time management skills.
- Microsoft Dynamics AX experience an asset.
- Ability to multi-task.
**What Mircom Offers**:
- A great working environment
- Competitive salary
- Group Insurance benefits
- Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
**_ Disclaimer: _**_Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited_
