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Project Manager

7 months ago

Welland, Canada Niagara Ontario Health Team Full time

The Niagara Ontario Health Team - Équipe Santé Ontario Niagara (NOHT-ÉSON) is a local health integration network of more than 45 health care providers, social service agencies, educational institutions and Patient/Client & Family/Caregiver Representatives in Niagara. We are committed to working together to build a more integrated, inclusive and seamless health care system with a goal of improving the overall experience and health outcomes for people in Niagara._
- Together, NOHT-ÉSON partners are working to create an inclusive, efficient health care system that integrates and streamlines the delivery of health care services, making it easier for Niagara residents to access the care they need, and improving the overall experience and health outcomes for the residents of Niagara._

**VISION - **Healthy together. Exceptional, connected care, now and for future generations.

**MISSION - **To work as one coordinated team to provide service, support, and care, no matter when or where you need it.

**VALUES -**

**Respect** - We honour the feelings, wishes, rights, and traditions of all. We are driven by empathy and are committed to providing culturally safe and appropriate care.

**Equity** - We are committed to reducing barriers to access and achieving inclusive healthcare for all.

**Integrity** - We will conduct ourselves consistently with honesty and make ethical decisions that are worthy of trust.

**Accountability** - We are responsible for our actions, behaviours, performance, and decisions.

**Engagement** - We will inform, include, and partner with our interested and affected parties in health and community social service planning and decision-making.

**Position Summary**:
Reporting to the Director of Planning, the Project Manager, Population Health provides comprehensive day-to-day strategic and operational support to the NOHT-ÉSON’s Planning Table and various working groups. The Planning Table and working groups are comprised of a broad range of health and social service providers, and patient/family/client/caregiver representatives.

NOTE: This is primarily a remote position, however, regular in person attendance MAY BE REQUIRED throughout the contract. This may include facilitating in person workshops, and attending education sessions/meetings.

**Duties and Responsibilities**
- Facilitate population health management and continuous quality improvement activities with various NOHT-ÉSON working groups (e.g. population segmentation, identifying and defining opportunities for improvement, collecting and analyzing data, determining the root cause of an issue, implementing solutions).
- Conduct literature reviews, environmental scans, and jurisdictional reviews, and synthesize information.
- Support the NOHT-ÉSON in developing and implementing change concepts, create and implement work plans.
- Develop evaluation frameworks and indicators, track and monitor performance, course correct when required.
- and regional-level performance measurement indicators.
- Ensure inclusion of lived experience, that Indigenous and Francophone voices are identified and expressed in all work.
- Identify novel datasets that can be leveraged to better inform population health and value-based care initiatives.
- Engage other areas of the NOHT-ÉSON in order to advance Population Health and Value Based Health Systems data-related priorities.
- Build relationships with interested and affected parties, including Ontario Health Teams, Ontario Health Regions, Ontario Health, and the Ministry of Health.
- Develop and manages broader partner relationships, including clinicians and administrators at various levels, in order to design, pilot and execute various initiatives.
- Write various reports and deliver presentations to targeted audiences.
- Write funding proposals.
- Other duties as assigned.

**Education and Training**
- Master’s degree in Healthcare or Business Administration, Public Health, Epidemiology or another related field, or Bachelor’s degree with relevant experience.
- Project Management Certification would be an asset.
- Lean Six Sigma Certification would be an asset.
- Change Management Certification would be an asset.
- Community engagement training would be an asset, e.g. IAP2.

**Knowledge and Experience**
- Minimum five (5) years of Project or Change Management Experience; Experience in a health care setting is an asset.
- Expertise in Population Health Management, Public Health, Community Health, health promotion, health planning, etc.
- Experience using project management methodologies and tools.
- Experience in data collection and analysis, and in using health equity frameworks.
- Experience using continuous quality improvement methodologies and tools.
- Experience in engagement of community, interested, and affected parties.
- Experience in health care evaluation and reporting, particularly the Quintuple Aim.
- Demonstrated success in developing and supporting multiple projects and multi-partne