Operations Administrator Ii-1

2 months ago


Barrie, Canada Fedex Canada Full time

Responsable d’assurer les fonctions de secrétariat et d'administration pour l'ensemble des zones opérationnelles du centre de tri et de la succursale. Son champ d'action couvre le transport routier, la gestion des dossiers, l'assurance qualité et le service client. Traite rapidement les colis endommagés et mal adressés afin d'optimiser les délais de livraison. Premier point de contact des clients, il ou elle gère une variété de problèmes avec efficacité et professionnalisme.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High School Diploma or GED required

Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred

General business skills such as typing; data entry and review; and use of phone, copier, and fax

Customer service skills necessary to effectively and professionally respond to requests

Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

CONNAISSANCES, COMPÉTENCES ET CAPACITÉS REQUISES

Diplôme d’études secondaires ou équivalent requis.

Deux (2) ans d’expérience en service à la clientèle, en travail de bureau ou dans un domaine connexe sont requis; une expérience dans un environnement d’opérations de quai ou dans un centre de distribution est préférée.

Les compétences générales en affaires incluent la dactylographie, la saisie et la vérification des données, ainsi que l’utilisation du téléphone, du photocopieur et du fax.

Compétences en service client nécessaires pour répondre de manière efficace et professionnelle aux demandes.

Gestion du temps, organisation et compétences en multitâches nécessaires pour travailler dans un environnement rapide. Gérer différentes tâches et changer les priorités tout en maintenant une grande attention aux détails et à la précision pour atteindre les tâches et objectifs quotidiens.

**Qualifications Requises**:
**Transparence Salariale**:
**Salaire**:
**Détails Supplémentaires**:PPT/ AM Shift-Tues - Sat AM - 4:30am -9:30am. PM Shift Tues - Sat PM - 4:00pm-9:00pm

DÉNI DE RESPONSABILITÉ
- de leur dossier de conduite courant,
- des résultats de leur entrevue et
- des résultats de toute évaluation de leurs compétences de conducteur.



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