Medical Secretary
5 months ago
Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. We provide excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, we translate scientific breakthroughs, push boundaries for health solutions, and educates future clinical and scientific leaders.
This position will be based at Mount Sinai Fertility Downtown, and will be responsible for the following:
- Provide all reception and clerical support
- Responsible for patient registration, appointment bookings and maintaining of patient database
- Enter patient information into billing system and prepare patient files/folders prior to patient visit
- Manage new patient referrals on a timely basis
- Coordination and scheduling of patient investigations and treatment in conjunction with other secretarial staff and nursing staff at the clinic
- Coordinate OTN/Zoom appointments and billings
- Prepare and submit invoice to business office for IVF Sessions as necessary
- Coordinate meetings, maintain physician schedule and type/edit minutes
- Prepare travel reimbursements/cheque requests to Finance as necessary
- Responsible for physician billing; input OHIP and non-OHIP/Third Party claims
- Responsible for OHIP submissions and reconciliations and follow-up with outstanding claims (claims error reports)
- Plays an active and supportive role in regards to physician’s academic role and provides academic administrative support (maintaining CV and research activities)
- Maintain records of academic certification and teaching dossier
- Evaluation of daily mail and faxes and answering all incoming telephone inquiries.
- Perform other related duties as assigned by physician and/or by Senior Medical Leads as required
- Job Requirements- Postsecondary degree or Office Administration Diploma from a recognized educational institution or equivalent education program preferred.
- Minimum 3 years of recent and related experience (working in a teaching/health environment preferred).
- Proficiency with medical terminology preferred.
- Proficient in Microsoft Word, Excel, Power Point, Outlook.
- Strong work ethic; positive, patient focused attitude; superior professionalism; dependability and reliability; demonstrated commitment to providing outstanding customer service.
- Superior written/oral communication and presentation skills; excellent interpersonal and relationship building skills; ability to effectively convey factual information and detailed explanations.
- Excellent time management, organizational and self planning skills displaying flexibility by adjusting work schedules according to changing priorities, meeting demanding deadlines and producing high quality work.
- Demonstrates ability to make decisions, exercise good judgment, discretion and initiative when dealing with confidential information and/or in responding to inquiries.
- Demonstrate satisfactory work performance and attendance record.
- Additional language skills are an asset
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