Dispatcher/rental Coordinator

2 weeks ago


North York, Canada Torcan Lift Equipment Full time

Torcan Lift Equipment is a Canadian owned and operated equipment Rental Company with a fleet of over 2,400 pieces of equipment. Torcan Lift has been providing its customers with quality aerial lift and material handling equipment in and around the Greater Toronto Area since 1999. Opening its second location in the Cambridge area in 2019. As one of the fasting growing lift companies around, we continue to pride ourselves on our commitment to our customer satisfaction and care.

Torcan Lift Equipment is seeking to hire a full time, permanent dispatcher/service coordinator. Our team is looking for a driven, independent, and knowledgeable individual who is ready to grow and excel in their career
- Oversee dispatch of drivers within the metro-area to maximize efficiency and customer delivery responsiveness
- Monitor driver progress and adjust schedules as pick-up and delivery orders come in
- Maximize truck loads outbound and inbound
- Optimize use of overtime and outside haulers to deliver superior customer service
- As needed, support our 2nd branch in maintaining customer relations via phone, making additions, cancellations, and changes regarding equipment location or delivery time
- Demonstrate commitment to safety and discipline through exemplary personal compliance, accountability and pro-active communication
- Perform all safety inspections within company and governmental policies
- Other duties assigned as needed
- Using our Rental Management system to process delivery and pick up orders for clients and internal sites
- Communicating delayed orders, partial pick-ups or equipment set-up with customers
- Wiring and closing contracts, invoicing equipment pick up's and making outbound calls to our clients
- Summarizing and reporting daily productivity to your supervisor

**Job Requirements**
- High School diploma or equivalent
- Valid driver's license (G) with acceptable driving record
- Technical knowledge of Ministry of Transportation regulations including the electronic logbook
- Diligent attention to safety
- Strong ability to multitask in a fast-paced environment
- Strong leadership, organization and communication skills

This position is deemed Safety Sensitive for purposes of Torcan Lift Equipment’ policies and procedures.

**Why Should You Apply?**
- Health Care
- Dental Care
- Vision Care
- RRSP Matching
- Benefits Program
- Boot Allowance
- Career growth opportunities
- Competitive wages based on experience

If you’re looking for a challenging and rewarding position as an dispatcher/service coordinator, and want to join a winning team, we want to hear from you You will be supported by a strong management team that will help you achieve your goals and grow your abilities.

Join the Torcan team today We rise above the competition

**Job Types**: Full-time, Permanent

Work Remotely: No

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: One location


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