Dispatch/logistics Coordinator

7 months ago

North York, Canada Frontier Supply Chain Solutions Inc. Full time

Frontier Supply Chain Solutions Inc is a medium sized provider of US and Canadian Customs Services, Trade Consulting, Supply Chain Logistics, including parcel, courier delivery, and warehousing services.

Frontier is seeking a Dispatch/Logistics Coordinator in our North York location to support our Client and Customer service needs. As a Dispatch/Logistics Coordinator, you will be responsible for coordinating and managing requests from customers, with the goal of meeting and exceeding customer expectations, while accurately tracking various shipment pick-ups to their final deliveries. The ability to work in a fast-paced, challenging environment is critical. Execution of job duties will require a team-oriented individual that is customer service focused, and able to obtain a strong knowledge of systems and vendor capabilities. This individual will be an integral part of the coordination of transportation and operations for FrontierSCS contractors, company drivers and customers.

This is a permanent full time role from Monday to Friday. Shifts will be 7.50 hours in duration and may vary between the hours of 7am to 5pm.
- Main responsibilities:_
- Communicating with our Warehouse Manager and Drivers on the status of our Clients inbound and outbound freight.
- Help with projects such as researching options or opportunities.
- Performing daily tracking and coordination activities.
- Assist warehouse team as needed.
- Skills desired:_
- Excellent Customer service skills are required.
- Experience with external & internal Customer communication.
- Ability to problem solve in a timely manner.
- Ability to multitask.
- Time management, can prioritize & action.
- Ability to get work done well & accurately.
- Experience with courier/city dispatching required.
- Ability to work in a fast paced environment
- Excellent computer skills. Can learn software easily.
- Education in Supply Chain Logistics or Warehousing are assets.
- Must be eligible to work in Canada.

**Salary**: $38,000

While we thank everyone for their interest please be advised that only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Extended health care
- Life insurance
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- North York, ON M9M 2G5: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- What is your salary expectation?
- Why are you interested in working for Frontier?

**Experience**:

- dispatching: 1 year (preferred)
- Logistics & Supply Chain: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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