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Equipment Rental Coordinator

4 weeks ago

North Bay, Canada Cooper Equipment Rentals Full time

**Build your Career at Cooper Equipment Rentals**

We are looking for a _**customer-oriented**_, _**motivated**_ individual to join our professional team as an **Equipment** **Rental Coordinator **at our **North Bay, ON **branch.
- **Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.**_

**Why Work with Us? Perks**
- Competitive salary
- Excellent benefit package with premiums paid by the company
- RRSP Match
- Boots/Shoe Allowance + Safety wear
- Safety-minded organization
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility

**What You’ll Be Doing**
- Duties and Responsibilities:_
- Answer telephone enquiries from customers / sales and process all rental requests; escalate and communicate professionally & effectively.
- Maintain and document on-site inventories and communicate findings to all staff daily; strong commitment to inventory control required.
- Process new rental contracts daily as per standard operating procedures.
- Single point of contact for cycle billing, contract filing, equipment exchanges, weekly open order contract report reconciliation etc.
- Coordinate with the service department on all rental equipment and service/repair issues to the rental fleet.

**What You’ll Bring to the Team**
- Qualifications and Requirements:_
- Experience in sales and customer service is required.
- Minimum of 1 year of experience in the construction equipment rental industry or a closely related industry is considered an asset.
- Well-versed knowledge of construction equipment.
- Self-starter, very customer service oriented and works well in a team environment.
- Thrives in a fast-paced environment with strict deadlines.
- Comfortable with computers; knowledge of Systematic is an asset.

RG-C87

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Construction: 1 year (preferred)
- Customer service: 2 years (required)

Work Location: In person