Shift Leader/key Holder with Starbucks

3 days ago

Gibsons, Canada Starbucks Full time

**Full Job Description**

Do you want to grow into a management career? Starbucks has an opening for Shift Supervisors in Gibsons, BC to #GrowYourCareer

Shift Supervisors create great experiences for partners and customers alike. They run shifts, lead the store team and make decisions that impact store operations. This role is a great way to develop leadership skills and expand your responsibility.

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and inviting store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you’ll be part of a company that is consistently rated as a great place to work and the people here love what they do. #inspirewitheverycup

**You can enjoy**:

- Free drinks and a 30% discount
- Free pound of coffee or box of tea each week
- Tuition reimbursement
- Medical/dental/prescription
- Stocks/RESP match
- $5000/year mental health
- Career advancement opportunities
- Community committed

**Summary of Key Responsibilities**

Responsibilities and essential job functions include but are not limited to the following:

- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Provides feedback to store manager on partner performance during shift.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Discovers and responds to customer needs.
- Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
- Executes store operations during scheduled shifts.
- Organizes opening and closing duties as assigned.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
- Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
- Maintains regular and consistent attendance and punctuality.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
- Follows health, safety and sanitation guidelines for all products.
- Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
- Utilizes operational tools to achieve operational excellence during the shift.

**Summary of Experience**
- Customer service experience in a retail or restaurant environment

**Required Knowledge, Skills & Abilities**
- Ability to direct the work of others
- Ability to learn quickly
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Passionately advocating inclusion and diversity, we welcome all those historically excluded (Indigenous, Single Parents, LGTBQ2S+, Refugees, etc.)_

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week

**Benefits**:

- Casual dress
- Dental care
- Discounted or free food
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Flexible schedule
- Paid time off
- RRSP match
- Stock options
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Gibsons, BC: reliably commute or plan to relocate before starting work (required)

**Experience*

  • Head Out-trip Leader

    2 months ago

    Gibsons, Canada YBC Full time

    YMCA Camp Elphinstone 1760 YMCA Road Gibsons, BC V0N 1V6 **Rate of Pay**:$144.93 per day **Position Status**:Seasonal Contract, Full time **Term**:June 5th - August 23rd OR August 30th, 2025 **Reports To**: Assistant Manager of Programs **Situation** YMCA Camp Elphinstone is located near Gibsons on the Sunshine Coast, a 40-minute ferry ride from...

  • Residential Cleaner

    7 months ago

    Gibsons, Canada Thomas Property Maintenance Full time

    **About us** Thomas Property Maintenance is a small family business in Gibsons, BC. We're known for our hard work, friendly staff and attention to detail. We believe a positive, can-do attitude is a persons most valuable quality and it is rewarded on our team House Cleaner **Duties**: - Perform general cleaning tasks such as dusting, sweeping, mopping,...

  • Equipment Operator

    7 months ago

    Gibsons, Canada The Sutherland Group of Companies Full time

    **Equipment Operator - Gibsons, BC**: We are looking for an Equipment Operator to join our BC Eco team for our Sunshine Coast operations in Gibsons, BC. As a Sutherland Group Company, BC Eco values more than simply providing industry-renowned services to our clients. We put the happiness, success, and growth of our team members and community first. Join us...

  • Equipment Operator

    7 months ago

    Gibsons, Canada The Sutherland Group of Companies Full time

    **Equipment Operator - Gibsons, BC**: BC Eco Industrial Services are looking for an Equipment Operator to join our Sunshine Coast operations in Gibsons, BC. As a Sutherland Group company, BC Eco Industrial Services values more than simply providing industry-renowned services to our clients. We put the happiness, success, and growth of our team members and...

  • Equipment Operator

    6 months ago

    Gibsons, Canada The Sutherland Group of Companies Full time

    **Equipment Operator - Gibsons, BC**: We are looking for an Equipment Operator to join our BC Eco team for our Sunshine Coast operations in Gibsons, BC. As a Sutherland Group Company, BC Eco values more than simply providing industry-renowned services to our clients. We put the happiness, success, and growth of our team members and community first. Join us...

  • Personal Banking Associate

    7 months ago

    Gibsons, Canada BMO Financial Group Full time

    1001 Gibsons Way Gibsons British Columbia,V0N 1V8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Ewr Shelter Worker

    4 months ago

    Gibsons, Canada The Salvation Army Full time

    The Shelter Support Worker provides a safe and secure environment for guests and visitors. Is responsible for the smooth operation of the facilities during their shift. **KEY RESPONSIBILITIES**: - Handles the admission, orientation and evaluation of guests - Performs internal and external security checks - Consistently demonstrates respect and empathy for...

  • Service Professional

    2 months ago

    Gibsons, Canada IGA Full time

    Service Clerk Job DescriptionIGA is looking for a skilled Service Clerk to join our team.About the Role:The Service Clerk is responsible for delivering exceptional customer service, fostering customer loyalty, and contributing to an environment of employee and customer engagement.Key Responsibilities:Perform basic math functions to collect payments and make...

  • Grocery Sales Associate

    4 weeks ago

    Gibsons, Canada IGA Full time

    At IGA, we pride ourselves on delivering exceptional customer service and fostering a positive work environment. We are seeking a motivated Service Clerk to join our team in Gibsons, BC.About the RoleThe Service Clerk is responsible for carrying out a range of duties in a professional, accurate and timely fashion. Key responsibilities include:Delivering...

  • Gibsons - Relief Custodian (Casual)

    2 weeks ago

    Gibsons, Canada RainCity Housing and Support Society Full time

    RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa: n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh...

  • Plumbers - All Levels

    4 days ago

    Gibsons, Canada Vanguard Mechanical Ltd. Full time

    Vanguard Mechanical is full-service mechanical contractor based out of Maple Ridge, BC. We have exciting opportunities for work on a unique townhouse project in Gibsons, BC. We are looking for all levels of plumbers with experience in new multi-family wood frame construction. **We offer**: - Full time work on long-term project (2 years+) - Competitive...

  • Full Time Veterinary Assistant

    5 days ago

    Gibsons, Canada The Landing Veterinary Hospital Full time

    The Landing Veterinary Hospital in Gibsons, BC, is looking to add a full time Veterinary Assistant to our growing fabulous team! Veterinary Assistants have a broad range of duties, all of which are critical to aid in the flow of our hospital, and we are seeking a like minded positive team member to join us. Experience in the Veterinary Field is highly...

  • Branch Manager

    7 months ago

    Gibsons, Canada Westland Insurance Ltd. Full time

    We’re searching for a Branch Manager. Are you searching for new possibilities? Westland Insurance Group Ltd. has an exciting opportunity for a Branch Manager in Gibsons, BC at our Sunnycrest Mall office. Are you looking for growth in your career, building a team, developing and mentoring staff? If so, we want to hear from you. We are looking for a career...

  • Shelter Manager

    4 months ago

    Gibsons, Canada The Salvation Army Full time

    The Program Coordinator supervises, assists in the development of, and monitors a specific formal program. **KEY RESPONSIBILITIES**: - Assists the shelter case workers in developing and coordinating the delivery of designated programs; will be responsible for clients/residents, and staff. - Participates in hiring, orientating, training and evaluating;...

  • Supervisor, Early Years and Family Development

    4 months ago

    Gibsons, Canada YMCA BC Full time

    **Position Title**: Supervisor, Early Years and Family Development (Sunshine Coast) **Location**:Various Early Years programs on the Sunshine Coast. **Terms**:Permanent, Full-time: 35-40 hours per week **Salary**: $50,000 - $54,000, includes benefits, **plus, an additional **$6/hour for Licensed ECE’s as per the ECE Wage Enhancement Initiative** **Start...

  • Customer Service Representative

    7 months ago

    Gibsons, Canada BMO Financial Group Full time

    1001 Gibsons Way Gibsons British Columbia,V0N 1V8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banker

    3 days ago

    Gibsons, Canada BMO Financial Group Full time

    Address: 1001 Gibsons Way Job Family Group: Retail Banking Sales & Service Boldly Grow the Good and Be a part of BMO's excellent Personal Banker team where you will be provided with an online and in-person training program. Join a buzzing team who are serving the community with terrific service and providing outstanding banking solutions to achieve above...

  • Customer Service Representation

    7 months ago

    Gibsons, Canada BMO Financial Group Full time

    1001 Gibsons Way Gibsons British Columbia,V0N 1V8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...