Service Professional

3 weeks ago


Gibsons, Canada IGA Full time
Service Clerk Job Description

IGA is looking for a skilled Service Clerk to join our team.

About the Role:

The Service Clerk is responsible for delivering exceptional customer service, fostering customer loyalty, and contributing to an environment of employee and customer engagement.

Key Responsibilities:

  • Perform basic math functions to collect payments and make change
  • Operate registers, scanners, scales, and credit card/debit card terminals
  • Memorize product locations and direct customers or make suggestions
  • Handle exchanges and refunds in a quick and efficient manner
  • Collect payments and bag purchases for customers
  • Maintain accurate cash drawers and produce transaction reports
  • Keep the checkout area clean and orderly

Requirements:

  • Impeccable level of cleanliness, attention to detail, and organization
  • Ability to thrive in a fast-paced environment and adapt to shifting priorities
  • High level of self-motivation and ability to work well under minimal supervision
  • Strong customer service and communication skills
  • Ability to work well with others in a high-pressure environment

About IGA:

IGA is a grocery store committed to delivering a familiar experience that gives customers exactly what they want, time and time again.



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