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Specialist, Strategic Programs and Projects

3 months ago

Ottawa, Canada City of Ottawa Full time

Requisition ID: 11588
Department: Community & Social Services Dept.
Service: Comm Saf, Well-Being,Pol & Anlt Services
Employment Type: 2 Temporary Full Time Positions (Up to 1 year) and Eligibility List
Work Hours: 35 hours per week
Affiliation: CIPP
Salary Information: $87,068.80 - $105,951.30 annually (2022 rates of pay)
Location: 110 Laurier Avenue West
City: Ottawa, ON
Job Category: Community and Social Services
Application Close**:27/02/2024**

**JOB SUMMARY**:
The Community Safety and Well-Being Plan, is a collective impact plan that addresses the local risks to safety and well-being at the community level and proposes both priorities and actions in areas such as: financial security and poverty reduction, mental well-being, integrated and simpler systems, and gender-based violence and violence against women.

The positions will be part of the Secretariat team supporting the overall Community Safety and Well-being Plan with focus on Ottawa’s Guiding Council on Mental Health and Addictions. The Secretariat is working to identify specific options and recommendations that respond to the needs of the community for an effective 24/7 mental health and substance use crisis response system. We are seeking authentic community engagement and consultation with diverse and marginalized voices who are often negatively impacted by the existing crisis response system. This work will be done through a community development process that includes multi-stakeholder consultations.

In this role you will review data on current crisis response systems and collect and analyze qualitative data from consultations to understand the needs of our community. Analysis will feed into recommendations for alternatives or enhancements to the current 24/7 mental health and substance use crisis response system.

**EDUCATION AND EXPERIENCE**:
Completion of 4 year university degree in social work, health, social science, public administration or a related field

Master's Degree in social or health sciences, public administration or related field is desirable

Minimum of 5 years of varied, in-depth, incremental work experience in social services, public service, research and statistical analysis, project management, community development, and strategic planning

**KNOWLEDGE**:

- Community services/non-profit sector in Ottawa
- Corporate and departmental policies and procedures
- Community development, capacity building and inclusive public engagement theory, concepts and practice
- Advanced Research, statistical analysis and report writing techniques and processes
- Project management/Program development
- Policy research and analysis
- Program evaluation
- Strategic communications, negotiating
- Program and project evaluation and performance measurement processes
- Strategic planning
- Knowledge of applicable health and safety legislation, including the rights and duties of workers

**COMPETENCIES, SKILLS AND ABILITIES**:

- Research and analysis techniques/methodologies
- Performance evaluation and benchmarking techniques
- Strategic planning and management principles and techniques
- Program evaluation techniques
- Community consultation modalities
- Best practice approaches related to community services
- Recommending service enhancements
- Manage a variety of multi-faceted projects using project management techniques/skills
- Effective presentation delivery and facilitation skills
- Knowledge of community services
- Establish effective working relationships with various level of staff within the branch, city and department and within the community
- Work well under pressure in an environment of evolution and rapid change
- Advanced computer skills and abilities in statistical modeling and data management utilizing Office Automation software such as Excel, Project, PowerPoint and word
- Possess sound skills in dealing with controversial and sensitive issues, which involve balancing interests of numerous parties with divergent viewpoints
- Plan, develop, organize and implement short and long term projects and strategies within an environment of frequently changing priorities
- Project manage concurrent, complex projects on time and within budget
- Develop and implement research plans, collect, analyse and validate quantitative and qualitative data/reports from various sources, Organize and facilitate inclusive public engagement processes
- Collaborating with managers, directors, community leaders, the public, elected officials and representatives of external agencies towards consensual solutions and outputs
- Exercise sound judgement and political acumen
- Set and manage multiple priorities and meet deadlines
- Analytical and attentive to detail
- Client-service oriented in dealing with management and staff regarding complex and sensitive issues
- Organized, efficient and productive in carry out responsibilities
- Capable of managing multiple tasks and priorities under tight deadlines
- Contributes to team work, fosters strong working