Secretary

Bargaining Unit:
- SEIU-Clerical- Competition #:
- CLE23-009- Job Type:
- Part Time- Department:
- District Stroke Centre- Hours of Work:
- Variable- Date Posted:
- April 25, 2023- Job Number:
- J0423-0425- Number of Positions:
- 1- Length of Position:
- Permanent- Closing Date:
- May 2, 2023The successful applicant will work in compliance with all relevant and applicable legislation and Hospital Policies and Procedures, will practice the Bluewater Health Standards of Performance Excellence and will fulfill their role within the Attendance Support Program parameters. The successful applicant will also possess effective communication and interpersonal skills, will have the ability to work independently and as part of a team, and will have strong attention to detail and accuracy.

Each member of Bluewater Health is called to embrace patient and family-centred care in its fullest form. This includes using techniques and strategies to communicate “I care and I respect you,” providing information in a way patients and families can understand, listening to patients and families to learn what an exemplary healthcare experience means to them, and seeking their perspective throughout their stay and during improvement initiatives.

**Qualifications**:

- Grade 12 graduate or equivalent required
- Graduate of a recognized Medical Office Administration program required

**Skill, Ability and Experience**:

- Knowledge of medical terminology required
- Fast, accurate keyboarding skills required
- Intermediate level proficiency using the MS Office Suite of products required
- Ability to compile, interpret and utilize statistical data required
- Ability to develop and maintain electronic and paper files for ease of retrieval required
- Ability to coordinate and support department and physician schedules to ensure timely patient access to care required
- Advanced communication skills (written and verbal) required
- Advanced customer service skills with attention to the patient experience required
- Recent experience as a Medical Secretary is preferred
- Recent Meditech patient registration experience preferred
- Experience using Medtroinc Paceart Optima System software preferred
- Familiar with videoconferencing equipment, scheduling, and set-up procedures preferred
- Ability to organize logistics for meetings, educational and special events preferred
- Ability to record minutes of meetings and transcribe for review and distribution preferred

**Principal Duties**:

- Prepare and manage patient records/files in an organized system.
- Prioritize, monitor, and review patient referrals and waiting lists with the, Stroke Nurse(s) and/or Manager.
- Schedule patients for clinic appointments and for assessments/visits in various areas of the department, as appropriate
- Handle routine questions and feedback about services
- Development of program resources and materials (e.g., patient handouts, patient education binders, etc.)
- Support collection and tracking of data for all programs
- Participates in unit/department and hospital quality improvement initiatives
- Completes continuing education requirements as necessary
- Other related duties, which will include special projects, as assigned

Selection will be made on the basis of ability, experience and qualifications as per Article 11.04 of the SEIU Collective Agreement

We thank you in advance for your interest in Bluewater Health, however, only those applicants selected for an interview will be contacted. In accordance with Bluewater Health policy, offers of employment to prospective employees are conditional upon the successful completion and disclosure of a Police Records/Vulnerable Sector Check.