Dispatcher
2 weeks ago
Busters Towing is a busy 24-hour operation that has been proudly serving the **City of Vancouver** for over 70 years. We are trusted towing professionals with the largest fleet of light, medium, and heavy-duty tow trucks in Western Canada.
We currently have one opening. Below are the shifts to join our team as a F/T dispatcher:
- **Wednesday to Sunday: 3 pm - 11 pm (Afternoon shift)**_
Duties and Responsibilities:
- Communicating with drivers over the 2 way radio
- Providing drivers with information such as location, type of vehicle, instructions
- Data entry, high accuracy
- Prioritizing emergency calls
- Keeping track of jobs, making sure they are distributed fairly
- Customer Service answering inbound and making outbound calls
- Providing daily reports to Management
- Following safety procedures
**Requirements**:
- excellent communication skills
- self-motivated and responsible
- strong multi-tasking skills
- professional and adaptable
- geographical knowledge of the City of Vancouver
- able to solve problems in a timely manner and independently in accordance with Company policies/procedures
- Has a Secondary School Diploma
- Has 2-3 years of dispatching experience
- Clean Criminal Record
Busters Towing is a family-oriented company committed to providing a great work environment where employees treat each other with respect and dignity, also contributing positively to our communities and our environment.
**Benefits**:
- Family-owned and operated with a family culture
- Open door to provide ideas to improve efficiencies and performance
- Individual recognition
If interested, please reply with an attachment of your resume, those qualified will be contacted for an interview
Job Duties:
- Dispatch personnel according to written schedules and work orders, or as required by emergency situations
- Maintain contact with drivers throughout their shifts and address any routing issues they might have
- Update customers on the status of their deliveries including any delays that occur
- Maintain vehicle operator work records using computerized or manual methods and ensure timesheets and payroll summaries are completed accurately
- Other duties as requested
Work Remotely
- Potentially after 3-6 months of working at our office.
**Job Types**: Full-time, Permanent
**Salary**: $21.00-$23.00 per hour
**Benefits**:
- Casual dress
- Company events
- On-site parking
Schedule:
- 8-hour shift
- Evenings
- Evening shift
- Holidays
- On call
- Overtime
Supplemental pay types:
- Overtime pay
**Experience**:
- dispatching: 2 years (preferred)
Work Location: In person
**Job Types**: Full-time, Permanent
**Salary**: $21.00-$23.00 per hour
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Evening shift
- Every Weekend
- Holidays
- On call
- Overtime
- Weekend availability
Supplemental pay types:
- Overtime pay
**Experience**:
- dispatching: 2 years (required)
Work Location: In person
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