Supportive Housing Coordinator

2 weeks ago

Ottawa, Canada John Howard Society of Ottawa Full time

**Title**: Supportive Housing Coordinator, Rita Thompson Residence**

**Location(s)**:Ottawa

**Salary**:$64,471 - $73,263 per annum based on work experience

**Hours**: 35 hours per week

**Employer**:John Howard Society of Ottawa

**Closing Date**:Sunday, August 13, 2023

**About the environment**:Employees at JHS Ottawa say the organizational culture at is supportive, innovative, and focussed on creating a caring environment for both our clients, and our employees. As well as working for an employer that truly cares about you and your career, JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for education and development.

**About who we support**:Our employees are supporting a diverse client group including youth and adults, from a wide cross section of social, ethnic, linguistic and cultural backgrounds representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence
- informed approaches.

**About the role**:Under direction of the Department Director, you will be responsible for managing the employee team, stakeholder relations, and the overall operations of the supportive housing program.

The RTR Enhanced Supportive Housing Program is a 34 unit apartment building, with additional community living space, that was developed for individuals of all genders who have exited chronic homelessness. This program provides permanent, semi-independent, single occupancy bachelor suites, with wrap around support services for adults aged 18 and up.
- Knowledge of Housing First approach to homelessness, Ontario Land-Lord Tenant Act, SPDAT Assessment, and HIFIS
- Exceptional project management / program management skills and experience
- Ability to lead projects in start up phase, independently to completion and provide regular updates to stakeholders
- Outstanding communication and interpersonal skill and can work with various internal teams and external vendors
- Comfort operating in and understanding the complexities of being in a dual role of landlord and service provider.
- Excellent organizational, interpersonal and social skills
- Proven initiative-taking, reliability, and sound judgment
- Ability and interest in managing the multitude of tasks associated with overseeing a residence, including start-up activities
- A willingness to work in collaboration with a wide variety of community partners, agencies and emergency services
- Experience working in an interdisciplinary team would be considered an asset
- Strong time management and organizational skills an ability to effectively deal with neighbour or community complaints

**Your credentials**:

- University Degree or College Diploma in the Social Sciences or Equivalent Combination of Life and Employment Experience
- Three (3) to five (5) years of experience in a leadership and/or management role in the homelessness or supportive housing sector
- Proven initiative-taking, reliability, and sound judgment
- Ability and interest in managing the multitude of tasks associated with overseeing a residence,
- Experience in working in interdisciplinary team would be considered an asset
- Clear Criminal Record Check with vulnerable sector

**You’ll also be prepared to..**
- Be on-call for program serious incident occurrences
- Work flexible hours that may include evenings and weekends
- Have ownership of vehicle and/or ability to be extremely mobile to accommodate meetings in the community and internally at JHS sites
- Exercise extreme flexibility to accommodate fluctuating and varied program needs

**You’re a fit with our organizational culture, if you mirror our values in the way you work**:

- You are committed to providing the highest quality of care for your clients, though responsive, innovative, and evidence informed approaches.
- Driven by curiosity, you adapt to achieve the best results for clients/communities you serve.
- Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all.
- As a leader, you lead in a way that helps employees live their strengths and reach their potential.
- Lead with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections.

We sincerely thank all applicants who express interest in JHS and this position
- only those selected for an interview will be contacted.

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