Shipping, Receiving and Logistics Area Leader

17 hours ago

Kitchener, Canada Custom Leather Canada Limited Full time

**The Opportunity**

The **Area Leader in Shipping, Receiving and Logistics** is responsible for supervising and ensuring that the Company’s Shipping, Receiving and Logistics teams operate efficiently and effectively, achieving maximum production flow, and meeting our customers’ delivery requirements. They are responsible for monitoring all of the incoming and outgoing products at our facility and overseeing inventory control.

**Job Duties**

Supervise the Production teams including:

- Participate in the hiring, orientation, training and performance management of employees within your teams
- Design and manage workflow including setting targets, priorities and proactively identifying potential areas of concern and devising working solutions
- Ensure that staff are properly trained to perform their duties and perform regular process checks
- Provide regular feedback and coaching with team, including performance management
- Manage the team’s attendance and time-off requests to ensure adequate coverage for the different teams
- Lead regular team meetings to address any issues, provide updates and have regular touch-points with the teams

At the start of the day:

- Assess staffing levels, reporting any absences to the Area Leaders, Senior Vice President of Operations and Human Resources
- Communicate production impacts of missing employees to Senior Vice President of Operations
- Move employees between modules (within the area of responsibility) to maximize production, efficiency and cross-training opportunities
- Review time card reports and the time cards to ensure that operation codes, pieces, time classes and times scanned/punched are correct, including documenting on these reports all absences for that day and the reason

Regular Duties:

- Monitor incoming and outgoing products at the facility to ensure that all shipments are being processed in accordance with Company policies and procedures
- Negotiate and recommend vendors for all modes of transportation and customs clearances in North America (rail, ocean and ground transport) through an annual RFP process
- Act as an escalation point and problem solver for transportation, logistics and customs service issues
- Communicate and investigate any shipping concerns with Customer Service and/or Marketing
- Act as a liaison between the Sales and Operations teams to provide pricing for transportation services in North America
- Update and maintain a transportation routing guide for all modes of transportation
- Investigate causes of lost or damaged shipments and support the claims process with our vendors
- Responsible for the accuracy of freight invoice auditing and payment approval process
- Review quality reports daily and report findings with comments to the Senior Vice President of Operations
- Monitor shortages, bundle tickets, cancellation dates on work orders and production reports including prioritizing and expediting as necessary with appropriate communication and documentation of explanations as required
- Investigating and identifying the root cause of inventory variances
- Managing physical inventory and cycle count program within strict time lines
- Oversee the performance of physical inventory procedures and cycle counts
- Maintain Over Short & Damage (OS&D), short dated and expired products
- Process claims and warehouse transfers
- Inspect and correcting Inventory Diagnostics
- Administer the Cross Training Program including monitoring employee progress and initiating qualifications
- Perform and coordinate training and cross training of team members in a way that promotes safety, high quality and productivity
- Complete Bill of Material Change forms, Maintenance Requisitions, Time Study Requisitions, and Non-Conformances in a timely manner
- Direct the training and guiding of employees in following our Quality System procedures, including non-conformances
- Promote Health and Safety and ensure that all employees are working in compliance with all policies and legislation at all times
- Be aware of the Company’s policies and procedures, including using the appropriate documentation and submitting it in a timely manner
- Ensure all work is performed in accordance with the Company’s standards and established safety procedures
- Maintain a good working relationship with the Union, be familiar with and follow the terms of the Collective Agreement
- Provide coverage for the other Area Leaders in their absence
- Other duties as assigned

**Qualifications**
- Post-secondary education in Supply Chain or relevant field would be an asset
- 2-3 years of experience in Shipping, Receiving or Logistics
- Previous supervisory experience is an asset
- Intermediate Microsoft Office skills
- Excellent time management skills with the ability to prioritize and handle competing priorities
- Strong attention to detail
- Able to collaborate with a variety of stakeholders and work effectively with multiple departments and individuals
- Self motivated an

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