Shipping Receiving Associate

4 months ago


Kitchener, Canada Simpson Print Full time

**About Us**: Simpson Print is a leader in wide-format print technologies, fixture & display manufacturing, industrial label printing and packaging, dedicated to delivering innovative, high-quality printing solutions.

**Position Overview**: As a Shipper-Receiver Associate, you will play a crucial role in our logistics operations, ensuring that every shipment is handled efficiently and accurately. This position is more than just a logistics role; it is an opportunity to engage with our clients positively, showcasing why Simpson Print is a trusted business partner. Your “can-do” attitude will contribute to our mission of exceeding client expectations with every interaction.

**Key Responsibilities**:

- **Shipping Coordination**:

- Help coordinate daily shipping activities for the warehouse, ensuring timely and accurate delivery.
- Prepare orders for shipment by picking, packing, labeling, and creating accurate packing slips using automated systems.
- Manage shipments using carrier systems (UPS, FedEx, Purolator, others).
- Take proactive steps to understand customer needs and tailor shipping solutions to enhance customer satisfaction.
- **Receiving Duties**:

- Receive, inspect, and verify incoming shipments against purchase orders and packing lists.
- Organize and store received items, maintaining a clean and orderly workspace.
- **Inventory Management**:

- Conduct regular inventory counts and manage stock levels to ensure accuracy.
- Update inventory records and assist with replenishing stock as needed.
- **Customer Service and Communication**:

- Maintain clear communication with clients regarding shipping details, tracking numbers, and shipment status.
- Work closely with Account Managers to provide necessary shipping information, including labels and distribution lists.
- Address customer inquiries and resolve shipping-related issues promptly.
- **Continuous Improvement and Best Practices**:

- Identify opportunities for process improvements and implement best practices to enhance shipping and receiving efficiency.
- Actively participate in team meetings and contribute to the development of new procedures.
- **Safety and Compliance**:

- Ensure all work is conducted safely, following Simpson Print's safety policies and procedures.
- Participate in safety training and emergency preparedness drills.

**Qualifications and Requirements**:

- High school diploma or equivalent required.
- Previous experience in a shipping and receiving role, preferably in a manufacturing or distribution environment.
- Forklift certification and experience operating forklifts and other material-handling equipment.
- Experience working with ERP systems and inventory and shipping management.
- Strong organizational and time management skills with the ability to meet deadlines.
- Excellent interpersonal and written communication skills.
- Strong analytical skills and attention to detail.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite (Outlook, Excel, Word).
- Experience with major carrier systems (FedEx, UPS, Purolator, others) is essential.
- Ability to lift and move heavy objects up to 50 lbs with or without assistance.

**Working Conditions**:

- Standard work hours are between 7 a.m. and 4 p.m.
- Early morning start required to meet shipping deadlines.
- Regular use of lifting equipment and handling of heavy items.
- Potential for occasional overtime during peak periods or to meet deadlines.



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