Manager of Clinic Services

1 week ago


Vancouver, Canada CBI Health Full time

**Manager of Clinic Services - Vancouver, BC**

Are you an experienced leader looking for professional growth and advancement? CBI Health Centre is seeking a professional with strong leadership skills to fill the role of Manager of Clinic Services. This unique opportunity allows you to deliver care to your clients in conjunction with leading and effectively coaching, mentoring and engaging your clinical staff The Manager of Clinic Services will foster relationships in the community that result in business growth, clinical excellence and associated business outcomes.

You will call upon your leadership and problem-solving skills to provide overall clinical and managerial expertise, with direct responsibility for supervising, and organizing care for clients. Your focus will be on achieving the best possible outcomes, while monitoring staffing needs, supervision and guidance.

**PRIMARY DUTIES**
As Manager of Clinic Services, you will:

- Lead and retain high-performing talent that naturally lives the purpose, values and client promise of the organization.
- Coach, mentor, develop and performance manage team members through consistent use of PPD process, ensuring all team members understand their key accountabilities and perform to the expected level and have access to training and development resources
- Lead hiring and onboarding activities of Clinical and non-Clinical team members with focus on creating a talent rich and high performing team
- Lead the clinic team in delivering all services with a focus on excellence in client experience
- Deliver a strong team member experience through leading clinic engagement initiatives by executing on action plans derived from engagement survey results, town halls and advisory committees
- Provide access to care through service provision (Clinical) or contribute towards client experience and business initiatives of the clinic or the local area clinics (non-Clinical).
- Set and deliver on clinic goals that align with the key strategic priorities
- Implement service delivery models and monitor client care and outcomes through file reviews with clinical team and review of clinical practice indicators
- Align service delivery with key performance indicators (KPIs)
- Analyzes, reports on, action plans, and executes to address variance clinical outcomes.
- Ensure all practices are conducted with integrity and in alignment with Best Practice and CBI Health policies, including Privacy policies.
- Align local objectives to organizational key strategic priorities and functional goals, identifying clinical metrics to meet and exceed the CBI vision and values.
- Organize resources to solve problems and make tough decisions, while functioning independently as well as part of a team while being in clinic daily

**QUALIFICATIONS**
Here’s what you’ll need to be successful:

- 2+ years in a private clinic/rehab experience
- Be results-oriented, adaptable, well organized and able to function independently
- Possess sound written and verbal communication and multi-tasking skills
- Be able to provide employee development and coaching
- Be willing to further your skills through additional training

**What CBI Health offers you**
- Continuous learning and skills development, including management opportunities
- Training and mentoring from a national network of experts
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Flexible working hours and virtual care options
- Excellent administrative support, so you can focus on your patients
- Flexible hours, which allow work-life balance and focus on quality of life

**About Us**

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of **Canada’s Best Managed Companies** for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.
- #LI-Post_



  • Vancouver, Canada Orchid skin care clinic Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Medical clinic **Tasks**: - Plan and control budget and expenditures - Establish and implement policies and procedures for delivery of health care services - Hire, train, direct and motivate staff - Assign,...

  • Clinic Office Manager

    4 weeks ago


    Vancouver, Canada West 4th Physiotherapy Clinic Full time

    **Clinic Office Manager** We are currently seeking a Clinic Office Manager to be a key player in our dynamic Physio team, right in the middle of Kitsilano. West 4th is a firmly established business with a great reputation for making a difference in our customers lives. This critical position has become vacant as our current Manager is moving on after 18...

  • Clinic Office Manager

    3 weeks ago


    Vancouver, Canada Westcoast Naturopathic Clinic Full time

    Job description Schedule is 29 hours /week from Wednesday - Saturday **Qualities and skills best suited for this position include but are not limited to**: - Customer service - you are the face of our business (hospitality experience is a huge benefit) - Trustworthy and responsible - Professional and accountable - Self-starter, highly motivated and able...

  • Clinic Office Manager

    3 weeks ago


    Vancouver, Canada Westcoast Naturopathic Clinic Full time

    Job description Schedule is 29 hours /week from Wednesday - Saturday **Qualities and skills best suited for this position include but are not limited to**: - Customer service - you are the face of our business (hospitality experience is a huge benefit) - Trustworthy and responsible - Professional and accountable - Self-starter, highly motivated and able...

  • Clinic Office Manager

    2 weeks ago


    Vancouver, Canada Westcoast Naturopathic Clinic Full time

    Schedule is approximately 29 hours per week from Wednesday - Saturday. **MUST** be available to work Wednesday - Saturdays. **Qualities and skills best suited for this position include but are not limited to**: - Customer service - you are the face of our business (hospitality experience is a huge benefit) - Trustworthy and responsible - Professional and...


  • Vancouver, Canada CBI Health Full time

    **Manager of Clinic Services - Vancouver, BC** Our clients are at the heart of what we do. The Manager of Clinic Services, reporting to the Area Manager, is accountable for creating an environment in the clinic that exemplifies CBI Health’s purpose, values, and client promise. Further, this role is crucial in the development of team members by effectively...


  • Vancouver, British Columbia, Canada CBI Health Full time

    Manager of Clinic Services - Vancouver, BCOur clients are at the heart of what we do. The Manager of Clinic Services, reporting to the Area Manager, is accountable for creating an environment in the clinic that exemplifies CBI Health's purpose, values, and client promise. Further, this role is crucial in the development of team members by effectively...

  • Clinic Administrator

    4 weeks ago


    Vancouver, Canada Body Option Clinic Full time

    Join Our Preeminent Chronic Pain Treatment Clinic in Vancouver! Located at 550 West Broadway, Unit 739, our prestigious clinic is actively seeking a talented Clinic Administrator to join our remarkable team. Comprehensive training will be provided, ensuring you have all the tools necessary to excel in this role. **Responsibilities**: - Effectively...

  • Clinical Manager

    2 weeks ago


    Vancouver, British Columbia, Canada Greater Vancouver Community Services Society Full time

    This is an excellent opportunity to support a locally based team in large, non-profit organization located in Vancouver. GREATER VANCOUVER COMMUNITY SERVICES SOCIETY is a multi-service non-profit organization supporting the independence and well-being of the elderly, people with disabilities, and others who require support to retain or regain health and...


  • Vancouver, Canada Skylark Counselling Clinic Full time

    Skylark Counselling is seeking a **contract part-time **creative, independent, and driven individual to amplify both our online presence and client experience. We are a busy team of Registered Clinical Counsellors supporting individuals in the Lower Mainland. As we continue to grow our business and focus on offering inclusive, safe, and trauma-informed...

  • Clinic Administrator

    2 weeks ago


    Vancouver, Canada Body Option Clinic Full time

    Join Our Preeminent Chronic Pain Treatment Clinic in Vancouver! Located at 550 West Broadway, Unit 739, our prestigious clinic is actively seeking a talented Clinic Administrator to join our remarkable team. Comprehensive training will be provided, ensuring you have all the tools necessary to excel in this role. **Responsibilities**: - Effectively...

  • Clinical Manager

    2 weeks ago


    Vancouver, British Columbia, Canada Greater Vancouver Community Services Society Full time

    SOCIETY is a multi-service non-profitorganization supporting the independence and well-being of the elderly, people with disabilities, andothers who require support to retain or regain health and autonomy. Since 1972 the dedicated team atGVCSS has provided compassionate, effective and client-focused care that helps people retain theirindependence and remain...


  • Vancouver, Canada Broadway Anti-aging Clinic Full time

    **About Us**: **Requirements**: - Minimum 2 years experience in medical field - Experience in performing laser treatments is an asset but not required - Experience with an EMR system (Jane) is an asset but not required - Exceptional customer service skills, warm personality, and excellent communication skills - Passion for medical aesthetics - Strong verbal...

  • Dental Clinic Manager

    2 weeks ago


    North Vancouver, Canada Divine dental clinic Full time

    We are established independent dental office in lower Lonsdale one block away from the Sea bus station. We are looking for an experienced, Clinic Manager/ treatment coordinator. - Ability to effectively train and mentor new hires, as well as provide guidance to team members. - management of marketing and communications efforts; - coordination of bookings and...

  • Clinic Manager

    2 weeks ago


    Vancouver, British Columbia, Canada North Shore Division of Family Practice Full time

    Are you excited about BC's primary health care transformation? Would you like to make a difference in the community by influencing primary care design and delivery? If you are looking for a fast-paced, challenging leadership position, and thrive on fostering relationships with physicians to develop inter-disciplinary team-based care, then please consider...

  • Clinical Supervisor

    7 days ago


    Vancouver, Canada Family Services of Greater Vancouver Full time

    JOB OPPORTUNITY: Clinical Supervisor **Download PDF Job Posting here** **FSEAP Clinical Supervisor **Competition #81-23 **DO YOU WANT A MEANINGFUL CAREER, HELPING OTHERS? JOIN US!** About the Role Job Duties - Supervise and support clinical staff by providing individual and group clinical supervision. - Provide ongoing staff training for growth and...


  • Vancouver, Canada Family Services of Greater Vancouver Full time

    JOB OPPORTUNITY: Clinical Counselling Supervisor **Clinical Counselling Supervisor **Competition #16-23 **DO YOU WANT A MEANINGFUL CAREER, HELPING OTHERS? JOIN US!** About the Role **Job Duties** - Supervise clinical staff by providing individual and group clinical supervision. - Provide ongoing training for growth and development. - Supporting and...


  • North Vancouver, Canada Edgemont Naturopathic Clinic Full time

    We are a multidisciplinary clinic in Edgemont Village and we are needing an individual with the following attributes: - Organized approach to scheduling patients to optimize efficiency and ease of flow in the clinic - Ability to manage samples shipped as well as results received, ensuring patients are re-booked for follow up in a timely manner - Proficient...


  • Vancouver, Canada Family Services of Greater Vancouver Full time

    JOB OPPORTUNITY: Clinical Counselling Supervisor **Download PDF Job Posting here** **Clinical Counselling Supervisor **Competition #41-24 **DO YOU WANT A MEANINGFUL CAREER SUPPORTING OTHER PROFESSIONALS? JOIN US!** About the Role **Job Duties** - Supervise clinical staff by providing individual and group clinical supervision. - Provide ongoing training...


  • Vancouver, Canada Olympic Village Veterinary Clinic Full time

    **About us** Our company culture values mental health, wellbeing, and work-life balance. We are looking for an experienced Clinic Manager to join our team for an 18 month - 2 year maternity leave coverage contract. The length of contract will depend on experience and start date. **Responsibilities**: - Human Resources: recruit, interview and hire new...