Public Information Representative

6 months ago

Delta, Canada Delta Police Department Full time

**Public Information Representative**:
Delta Police Department - Civilian
Delta, British Columbia, Canada

**Department**:DPD Departmental Support Services - Front Counter
**Employment Group**: CUPE Local 454
**Job ID**:CE24-18
**Hours of Work**: 35 hrs
**Pay Rates**: $31.66 - $37.20 per hour

**Nature and Scope of Work**:
A Public Information Representative works at the front counter at our North Delta Public Safety Building or Headquarters on a 12-hour shift pattern. This is clerical work of some variety and complexity, including providing information and assistance to a variety of contacts and the processing of Police Information Checks and fingerprint services. An employee refers to policies and procedures to handle public enquiries, operates police databases to retrieve, verify, and/or record information and perform a variety of clerical tasks. Working under mínimal supervision, an incumbent exercises considerable independent judgement and action within defined limits, referring only specific enquiries or unusual problems to a supervisor. A supervisor reviews work performance for conformance with established policies and procedures and efficiency in serving the department and the public.

**Required Knowledge, Skills and Abilities**:

- Considerable knowledge of the policies, procedures, rules and regulations applicable to the work performed.
- Sound knowledge of modern office methods and procedures, record keeping, and computer operation, as it relates to the work.
- Ability to prepare, verify and maintain a variety of files, records, statistics, and reports.
- Ability to type rapidly and accurately operate CPIC, PIP/LEIP, JUSTIN and PRIME and other terminal equipment used in the work.

**Desirable Training and Experience**:
Completion of Grade 12 including or supplemented by commercial, word processing, CPIC, PIP/LEIP, JUSTIN, and PRIME operator's courses, plus sound related experience (preferably in an police detachment) or an equivalent combination of training and experience.

**Required Licenses, Certificates and Registrations**:
Security clearance is required and will be maintained throughout employment.

**In addition to a competitive salary, the Delta Police Department offers a comprehensive Benefit package, including Extended Health, Dental, Life Insurance, and Municipal Pension Plan contribution.**

**In order to be eligible for employment with the Delta Police Department, you must be either a Canadian Citizen or Permanent Resident, and be at least 18 years of age.**

Education : Secondary (high) school graduation certificate
Experience : Experience an asset

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