![Xplore Inc.](https://media.trabajo.org/img/noimg.jpg)
Technical Support Specialist
1 week ago
**Position Overview**:**
Are you a new grad from a technical program? An experienced job seeker looking for a new and exciting opportunity? Or someone with a passion for technology and experience in troubleshooting? Then join Xplore’s growing team of Technical Support Specialists in our Woodstock, NB office
Xplore offers a high energy, fast paced work environment where employee opinions and feedback are valued.
We offer:
- $3.00/hour Bilingual Premium (French/English)
- Bonus incentive opportunities up to $2,800 annually
- Excellent company benefits including health and dental
- Matched participation in group RRSP
- Strong focus on internal promotion, career path development and training
**Key responsibilities include**:
- Providing high quality customer service within Xplore’s service level and quality guidelines
- Liaise with internal departments to investigate and escalate technical issues as appropriate including Channel Support and Network Operations
- Documenting and prioritizing trouble tickets and technical issues on customer accounts
- Maintaining extensive knowledge of technical troubleshooting for Xplore products and staying current on relative technology advancements
- Completion of post-secondary education in a related field (or equivalent level of experience)
- Knowledge of approaches, tools and techniques for anticipating, recognizing and resolving technical issues
- Previous customer service experience is an asset
- Strong computer and troubleshooting skills with the ability to analyze and solve problems
- Solid working knowledge of the Microsoft Operating Systems; experience with MAC and/or Linux is an asset
- Strong communication skills, verbal and written, with the ability to communicate effectively with customers in technical and non-technical terms
- Self-motivated and driven with good time management and organizational skills
- Ability to follow guidelines and strong attention to detail
- Ability to prioritize and multi-task while adapting in a fast-paced work environment
- Bilingualism is an asset (French/English)
XploreJobs
**Condition of employment**:
Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.
**Company Overview**:
Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.
-
Sales Support Specialist
4 weeks ago
Woodstock, Canada SAF-HOLLAND Canada Limited Full time**About us** SAF-HOLLAND Canada Limited, located in Woodstock, Ontario is a worldwide leading manufacturer and supplier of premium components and systems for the global commercial vehicle industry. The product range includes axle and suspension systems, fifth wheels, couplers, kingpins, and landing gear legs. The following full-time career opportunity is...
-
Sales Support Specialist
4 days ago
Woodstock, Canada SAF-HOLLAND Canada Limited Full timeAbout us SAF-HOLLAND Canada Limited, located in Woodstock, Ontario is a worldwide leading manufacturer and supplier of premium components and systems for the global commercial vehicle industry. The product range includes axle and suspension systems, fifth wheels, couplers, kingpins, and landing gear legs. The following full-time career opportunity is...
-
Sales Support Specialist
3 weeks ago
Woodstock, Canada SAF-HOLLAND Canada Limited Full time**About us** SAF-HOLLAND Canada Limited, located in Woodstock, Ontario is a worldwide leading manufacturer and supplier of premium components and systems for the global commercial vehicle industry. The product range includes axle and suspension systems, fifth wheels, couplers, kingpins, and landing gear legs. The following full-time career opportunity is...
-
Sales Support Specialist
2 weeks ago
Woodstock, Ontario, Canada SAF-HOLLAND Canada Limited Full timeAbout usSAF-HOLLAND Canada Limited, located in Woodstock, Ontario is a worldwide leading manufacturer and supplier of premium components and systems for the global commercial vehicle industry. The product range includes axle and suspension systems, fifth wheels, couplers, kingpins, and landing gear legs.The following full-time career opportunity is currently...
-
Technical Sales Specialist
2 weeks ago
Woodstock, Canada Unified Flex Packaging Technologies Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Work site environment**: - Industrial/commercial (general) **Work setting**: - Remote location - Packaging company -...
-
technical sales specialist
1 week ago
Woodstock, Canada Unified Flex Packaging Technologies Full timeWork Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 2 years to less than 3 yearsWork site environmentIndustrial/commercial (general)Work settingRemote locationPackaging companyManufacturing or productionTasksPromote sales to...
-
Network Operations Specialist
2 weeks ago
Woodstock, Canada Xplore Inc. Full time**Position Overview**: * We are looking for a Network Operations Specialist to join our team in our Woodstock, NB office location This is a 6 month term position. The Network Operations (NOC) Specialist will bring expertise in wireless and/or satellite access and IP network technologies to a team responsible for the support, operation and maintenance of...
-
Network Operations Specialist
5 days ago
Woodstock, Canada Xplore Inc. Full time**Position Overview**: * We are looking for a Network Operations Specialist to join our team in our Woodstock, NB office location. The Network Operations (NOC) Specialist will bring expertise in wireless and/or satellite access and IP network technologies to a team responsible for the support, operation and maintenance of Xplore's ISP services...
-
Technical Support Supervisor
4 weeks ago
Woodstock, Canada Forvan Technology Services Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - Bachelor's degree - or equivalent experience **Work setting**: - Consulting firm - Private company, corporation or industry - Testing **Tasks**: - Give access to computer networks - Report on the performance of...
-
Network Operations Specialist
2 weeks ago
Woodstock, Ontario, Canada Xplore Inc. Full timePosition Overview: We are looking for a Network Operations Specialist to join our team in our Woodstock, NB office location This is a 6 month term position. The Network Operations (NOC) Specialist will bring expertise in wireless and/or satellite access and IP network technologies to a team responsible for the support, operation and maintenance of Xplore's...
-
Network Operations Specialist
1 week ago
Woodstock, Ontario, Canada Xplore Full timeWe are looking for a Network Operations Specialist to join our team in our Woodstock, NB office location. The Network Operations (NOC) Specialist will bring expertise in wireless, fibre, and satellite access and IP network technologies to a team responsible for the support, operation and maintenance of Xplore's ISP services infrastructure. This position will...
-
Network Operations Specialist
1 week ago
Woodstock, Canada Xplornet Full timeWe are looking for a Network Operations Specialist to join our team in our Woodstock, NB office location. The Network Operations (NOC) Specialist will bring expertise in wireless, fibre, and satellite access and IP network technologies to a team responsible for the support, operation and maintenance of Xplore's ISP services infrastructure. This position will...
-
Network Operations Specialist
1 week ago
Woodstock, Canada Xplornet Full timeWe are looking for a Network Operations Specialist to join our team in our Woodstock, NB office location. The Network Operations (NOC) Specialist will bring expertise in wireless, fibre, and satellite access and IP network technologies to a team responsible for the support, operation and maintenance of Xplore's ISP services infrastructure. This position will...
-
Network Operations Specialist
1 week ago
Woodstock, Canada Xplore Full timeWe are looking for a Network Operations Specialist to join our team in our Woodstock, NB office location. The Network Operations (NOC) Specialist will bring expertise in wireless, fibre, and satellite access and IP network technologies to a team responsible for the support, operation and maintenance of Xplore's ISP services infrastructure. This position...
-
technical support supervisor
3 weeks ago
Woodstock, Canada Forvan Technology Services Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationBachelor's degree or equivalent experienceWork settingConsulting firmPrivate company, corporation or industryTestingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users...
-
technical support supervisor
2 weeks ago
Woodstock, Ontario, Canada Forvan Technology Services Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationBachelor's degree or equivalent experienceWork settingConsulting firmPrivate company, corporation or industryTestingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users...
-
technical support supervisor
3 weeks ago
Woodstock, Canada Forvan Technology Services Full timeWork Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Bachelor's degreeExperience: 5 years or more or equivalent experienceWork settingConsulting firmPrivate company, corporation or industryTestingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties...
-
Administrative Support Specialist
4 weeks ago
Woodstock, Canada Greatario Full timeWe are currently seeking an individual to join our Finance and Service Department as an Administrative Support Specialist in the Innerkip, ON Head Office. Reporting to directly to the Financial Controller with a dotted line to our Greatario Services Manager, the Administrative Support Specialist will work closely with the Finance and Services team to ensure...
-
Administrative Support Specialist
3 weeks ago
Woodstock, Canada Greatario Full timeWe are currently seeking an individual to join our Finance and Service Department as an Administrative Support Specialist in the Innerkip, ON Head Office. Reporting to directly to the Financial Controller with a dotted line to our Greatario Services Manager, the Administrative Support Specialist will work closely with the Finance and Services team to ensure...
-
IT Specialist
2 weeks ago
Woodstock, Canada Sierra Construction Group Full timeThe Sierra Construction Group of Companies in Woodstock, ON is a leading construction firm dedicated to delivering high quality projects safely, on time, and within budget. Our commitment to innovation and efficiency continually makes us a preferred choice in the industry year after year, contributing to our growth. To support this growth and ensure the...